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Position: Manager, Community & Government Engagement

Department: Strategic Initiatives & Engagement

FLSA Grade: Exempt, Full-Time

Salary: $ 70,000- $75,000

Position Summary:

LA Phil is seeking a strategic and community-oriented professional to serve as the Manager of Community & Government Engagement. Reporting to the Vice President of Community & Government Engagement, the Manager supports government relations, community engagement, and strategic partnerships, and manages the administrative and operational support for the department.

The Manager assists in managing stakeholder relationships, facilitating and developing communications, coordinating scheduling, maintaining databases, drafting reports and communications. Additionally, this role tracks expenses, manages relationships, and organizes events. The Manager also plays a critical role in advocacy efforts, community initiatives, and civic partnerships that enhance the LA Phil’s impact across Los Angeles.

Essential Functions:

Relationship management

Assist in managing community and government relationships to support strategic and responsive stakeholder engagement:

Manage contact lists and engagement tracking in Salesforce and Monday.com databases, ensuring accurate records of correspondence, meetings, and key contacts.

Schedule and coordinate meetings with government officials, civic leaders, vendors, and community partners.
Draft responses to inquiries from government offices, community partners, and other stakeholders.
Implement and refine internal policies for record-keeping related to government and community engagement and advocacy efforts.

Community-based activity and initiatives

Support the planning and execution of community-based programs, including Neighborhood Concerts and partnerships with civic/community organizations, working with Programming, The Ford, Production, Learning/Beckmen YOLA Center and others.

Track and analyze metrics and outcomes for community-based activity, to inform decision-making and ensure alignment with organizational goals.
Support public policy and advocacy initiatives aligned with LA Phil’s strategic priorities.

Operations and administration

Coordinate community- and government-related ticket requests and correspondence in a timely manner; Assist in managing community ticket distribution strategies in collaboration with Marketing & Venue Operations, as well as with external partners.

Develop system, and internal project management tracking to ensure we have a full calendar of activity.
Prepare meeting materials, track action items, and follow up on key discussions.

Provide regular updates and prepare reports on key topics and initiatives – e.g., access initiatives, reginal arts, and civic public policy developments, community program metrics and outcomes, contractual requirements related to The Ford and Hollywood Bowl.

Assist in tracking and processing department expenses and ensuring accurate financial documentation. Process invoices through LA Phil’s Accounts Payable Software (PN3), including department expense reports, ensuring accurate coding and submission.

Manage the Community & Government Engagement department calendar and scheduling.
Provide administrative and logistical support to the team at our venues and at Community Events year-round.

Representing LAPA at external meetings and community events

Other duties as assigned.

Reports to: Vice President, Community and Government Engagement

Interacts with: Executive Team

Hollywood Bowl Operations & The Ford

Marketing & Communications Department

Learning Department

Programming Department
Production Department
Philanthropy Department

Human Resources

Assistant to CEO

Other LAPA staff as needed.

Minimum Requirements:

Minimum of five years of work experience in government relations on behalf of a nonprofit organization and/or directly within local government. Experience within an arts organization a plus.

Strong project management skills, including the ability to be self-motivated, detail-oriented, resourceful, and confident in managing project timelines, prioritizing tasks, following up, and collaborate with cross-functional teams.

Skilled in relationship management and consensus building, with a demonstrated ability to engage with diverse personalities and various stakeholders.

Familiarity with and relationships within Los Angeles County and the City of Los Angeles preferred; experience within the State of California and/or nationally a plus.

Ability to respond quickly and thoughtfully to community and government issues.

Excellent written and verbal communication, and solution oriented.

Comfortable working on projects from planning to execution.

Must be proficient in email, calendaring, spreadsheets, correspondence, PowerPoint presentation creation, and general administrative tasks. Ability to quickly learn and adapt to various software and systems to enhance efficiency and productivity.

Bachelor’s degree in communications, Public Policy, or a related field

Must be available to work weekends and evenings for rehearsals, performances, and events.

Fluency in a language other than English is preferred.

Dedication and commitment to engage in and promote diversity, equity, and inclusion within staff, vendors, and interactions with the surrounding community is a must.

Ability to work and be present for events and performances on weekends and evenings throughout the year.

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

Equal Employment Opportunity Policy

It is the Los Angeles Philharmonic Association’s policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.