Theatre

Patron Services Associate

ABOUT A NOISE WITHIN

A Noise Within has been called “an oasis for those who love classic stories” by Los Angeles Times and is a leading regional producer based in Pasadena, Calif. ANW’s award-winning resident company is committed to representing the entire community at their state-of-the-art, 324-seat performance space. In addition to producing world-class performances of classic theatre, the organization runs robust education programs with the goal of inspiring diverse audiences of all ages, and a community-centered program – Noise Now – that expands our family by engaging with our neighboring communities and peer organizations.

ANW believes in working hard on our anti-racist practice across the whole organization. By interpreting our mission to fully engage audiences through community and artist-centered work in multiple creative disciplines, ANW is striving to be a theatre that better serves our entire community.

GENERAL POSITION DESCRIPTION

A Noise Within (ANW) seeks a Patron Services Associate to assist with box office operations for the company. The Patron Services Associate, reporting to the Patron Services Manager, will serve as the primary patron contact for A Noise Within audience services, ensuring a high-quality customer experience for our patrons, and collaborating with the marketing team to build the company’s group sales program. The successful candidate will be comfortable in a fast-paced environment with a personable and friendly demeanor. They will motivate and coach front-line staff as we connect our audiences with 6 mainstage productions and numerous one-off events generating over $1 million in ticket sales annually, with a subscription base of over 2,000 loyal patrons. As with all staff, the Patron Services Associate will also have a role in implementing and contributing to ANW’s Strategic Plan and Anti-Racism Action Plan.

RESPONSIBILITIES:

Box Office & Ticketing

  • Act as the lead box office staff member in selling and distributing tickets effectively and efficiently to ANW patrons.
  • Serve as a leader and positive example as a front-line customer service staff member. Train and mentor part-time box office staff in customer service, box office processes & systems, and company culture & priorities.
  • Under the supervision of the Patron Services Manager, perform box office accounting tasks including daily reconciliation of all box office and Education Program cash/check revenue and weekly reconciliation and preparation of cash and check deposits.
  • Assist in the hiring and training of all box office staff.
  • Support the front of house team with effective communications and problem solving during performances.
  • Assist in ticket inventory management, particularly as related to revenue & sales goals for each production.
  • Assist the Patron Services Manager in maintaining a clean and updated database. Coach and encourage the frontline box office staff to enter data cleanly and efficiently.
  • Assist the Patron Services Manager and the Development Team in instilling a fundraising culture into the box office and ticket sales process.

Group Sales

  • Act as the key contact for group sales leaders: work with them to ensure the best ticketing scenario for their group and excellent experience at ANW.
  • Work with the Marketing Team to identify and nurture prospects for group sales within the community.

QUALIFICATIONS:

  • Prior experience in the performing arts, customer service, and/ or ticketing

SKILLS & ABILITIES

  • Eagerness and ability to learn new systems and processes
  • Ability to provide excellent customer service
  • Excellent communication skills
  • Superior problem-solving ability under time-sensitive situations
  • A good team player
  • Demonstrates a commitment to equity, diversity, and inclusion initiatives and values, and to an anti-racist work culture

COMPENSATION & STRUCTURE:

The position is full time, non-exempt with a salary of $40K – $45K annually depending on experience.

  • Reports to: Patron Services Manager
  • Key Collaborations: Box Office Assistants, Front of House, Marketing Team
  • Office hours are to be discussed – box office is open Tuesday – Sunday 2pm-6pm plus show hours; evening and weekend work will be required.
  • Hybrid work may be possible, though will be limited by time required to staff box office especially during show runs.

BENEFITS:

  • Company-paid HMO (employees may “buy up” to additional offered coverage)
  • 11 paid holidays and one floating day
  • Paid vacation and sick time
  • Company-matched benefit savings plan
  • Flexibility of potential hybrid work structure.

To apply, please send a cover letter and resume to kmcmahon@anoisewithin.org. Please include “Patron Services Associate–Candidate Last Name” in the subject line. Please, no follow up calls. We invite candidates to review our anti-racism efforts here: www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.

Content & Community Manager

ABOUT A NOISE WITHIN

A Noise Within has been called “an oasis for those who love classic stories” by Los Angeles Times and is a leading regional producer based in Pasadena, Calif. ANW’s award-winning resident company is committed to representing the entire community at their state-of-the-art, 324-seat performance space. In addition to producing world-class performances of classic theatre, the organization runs robust education programs with the goal of inspiring diverse audiences of all ages, and a community-centered program – Noise Now – that expands our family by engaging with our neighboring communities and peer organizations. 

ANW believes in working hard on our anti-racist practice across the whole organization. By interpreting our mission to fully engage audiences through community and artist-centered work in multiple creative disciplines, ANW is striving to be a theatre that better serves our entire community.  

GENERAL POSITION DESCRIPTION

A Noise Within (ANW) seeks a Content & Community Manager to manage external storytelling for the company. The Content & Community Manager reports to the Director of Marketing & Communications and is responsible for storytelling for the organization, through social media, content creation, press, and community engagement. The successful candidate will be an excellent writer, able to leverage traditional and social media platforms to tell the organization’s story and engage audiences. They will manage storytelling for 6 mainstage productions and numerous one-off events generating over $1 million in ticket sales annually, with a subscription base of over 2,000 loyal patrons. As with all staff, the Content & Community Manager will also have a role in implementing and contributing to ANW’s Strategic Plan and Anti-Racism Action Plan.

RESPONSIBILITIES:

Social Media Management

  • Creates social media campaigns for Facebook, Instagram, YouTube, and Twitter that support institutional and project-specific goals.
  • Creates social media content that integrates full organizational messaging, including Noise Now and Education.
  • Builds ANW’s social media following.
  • Maintains social media calendar.
  • Keeps up-to-date on new social media trends and platforms, to ensure ANW is leveraging the full benefits of online engagement.

Content Creation

  • Manages the development of the playbill for each ANW production.
  • Writes blog posts and other pieces of content to educates, informs, and engage new and loyal audiences in ANW’s work.
  • Provides insight and assistance to the Director of Marketing & Communication in developing creative direction and messaging for each ANW project.
  • Assists the marketing team in proof reading, copy writing, and ensuring consistency of voice in all materials.

Press Management

  • Writes press releases.
  • Manages opening night press seating.
  • Supports the Director of Marketing & PR contractors to ensure maximum media coverage.

Community Engagement

  • Works with the teams for Noise Now and Education to ensure that marketing efforts are reaching the appropriate communities.
  • Works with Patron Services Associate to scope new group sales opportunities.

QUALIFICATIONS:

  • Minimum of 3 years in a social media, communications, or editorial role
  • Minimum of 1 year of experience at a cultural organization (performing arts, museum, or other visitor attraction)

SKILLS & ABILITIES:

  • Excellent writer with a keen eye to detail
  • Ability to craft creative storytelling, leveraging social media and other online platforms
  • Demonstrates a commitment to equity, diversity, and inclusion initiatives and values, and to an anti-racist work culture
  • Enthusiasm to learn and grow in a fast-paced environment

COMPENSATION & STRUCTURE:

The position is full time, non-exempt with a salary of $40,000-$45,000 annually depending on experience.

  • Reports to: Director of Marketing & Communications
  • Key Collaborations: Marketing Manager, Patron Services Manager, Noise Now Team, Education Team, Patron Services Associate
  • ANW works on a hybrid structure with at least 3 days present and 2 days remote; evening and weekend work will be required.

BENEFITS:

  • Company-paid HMO (employees may “buy up” to additional offered coverage)
  • 11 paid holidays and one floating day
  • Paid vacation and sick time
  • Company-matched benefit savings plan

To apply, please send a cover letter and resume to mbateman@anoisewithin.org. Please include “Content and Community Manager–Candidate Last Name” in the subject line. Please, no follow up calls. We invite candidates to review our anti-racism efforts here: www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.

Assistant Director of Development, Events

SOUTH COAST REPERTORY

POSITION:                  Assistant Director of Development, Events

DEPARTMENT:          Development

REPORTS TO:             Director of Development

STATUS:                     FT/Exempt

ABOUT THE COMPANY

Tony Award-winning South Coast Repertory, founded in 1964, is led by Artistic Director David Ivers and Managing Director Paula Tomei. SCR is widely recognized as one of the leading professional theatres in the United States. While its productions represent a balance of classic and modern plays and musicals, SCR is renowned for its extensive new-play development program—The Lab@SCR—which includes one of the nation’s largest commissioning programs for emerging, mid-career and established writers. Of SCR’s more than 500 productions, one-quarter have been world premieres. SCR-developed works have garnered two Pulitzer Prizes and eight Pulitzer nominations, several Obie Awards and scores of major new-play awards. Located in Costa Mesa, Calif., SCR is home to the 507-seat Segerstrom Stage, the 336-seat Julianne Argyros Stage and the 94-seat Nicholas Studio.

ABOUT THE POSITION

SCR seeks an experienced Assistant Director of Development, Events to join a dynamic team of artists and staff in growing one of the nation’s best regional theatres. The Assistant Director of Development, Events is responsible for managing the theatre’s fundraising events from inception to conclusion and for increasing revenue, improving ROI, and creatively integrating SCR’s mission and strategy into the event experience.

The ideal candidate will be a strategic, creative and innovative leader who has strong project management skills, is highly organized and deadline driven, and who has the collaborative spirit to enhance SCR’s events and maximize their fundraising potential.

ABOUT THE ROLE

·         Work with the Director of Development, Managing Director and the Trustee Gala Committee in developing the strategy and overseeing the execution of SCR’s annual Gala.

  • Produce the Gala and drive the development of concepts, themes, formats, collateral and all printed and electronic communications.
  • Serve as staff liaison to the Gala committee, as well as the Production and Marketing departments.
  • Work closely with the event venue to coordinate all aspects of install, strike, food, beverage, and all additional needs.
  • Work closely with the Development team to create, manage and execute on the underwriting plan.
  • Negotiate and manage all vendor relationships and manage the overall Gala budget.

·         Plan, lead and provide creative input for 6-8 First Night (Opening Night) celebrations annually, includes simultaneous pre-show dinners and a post-show party.

·         Plan and lead 10-20 donor cultivation and stewardship events annually that offer educational experiences and special access to SCR’s artisans and designers, including Trustee events, donor benefit fulfillment events, and a Major Donor awards recognition event. Assist planning of Board retreat, as scheduled.

·         Identify, cultivate and solicit in-kind event underwriting from local restaurants, hotels, retail General Managers and other local businesses, creating custom proposals resulting in both cost-savings and revenue-generating opportunities; building and stewarding lasting relationships that are mutually beneficial.

·         Work with multiple departments to plan a 4-day schedule of special events and meals during the Pacific Playwrights Festival, seeking significant sponsorship partners.

·         Plan and lead 6+ SCR staff social functions, including parties, lunches and other gatherings.

·         Creates clear and concise event support documents such as event layout, design breakdown, bar breakdown, and timeline that incorporate all information for internal staff and external vendors.

·         Acts as main point of contact for each event across multiple departments and with external vendors. Must be able to shift seamlessly between event management and donor stewardship.

·         Create comprehensive Special Events budget and regularly monitors projections.

·         Oversee post-event coordination including but not limited to debrief meetings, recognition to key stakeholders, financial reporting and data transfer.

·         Oversee and be actively involved in the shopping, install, execution and strike of all events. Must be able to lift 25 pounds regularly and often.

·         Negotiate and review all contracts and work with the General Manager to ensure insurance coverage and compliance with SCR policies and procedures.

·         Support the Production department in venue rentals to outside companies.

·         Support corporate buyouts and receptions.

·         Other special events as assigned.

ABOUT THE PERSON

Qualities and skills that best serve an Assistant Director of Development, Events may be:

·         Minimum four years’ experience in event leadership, planning and execution.

·         A successful track record of leading fundraising events netting six- to seven-figures, including but not limited to gala production.

·         Experience producing events in Orange County strongly preferred.

·         Strong organizational and interpersonal skills, and experience with high-net-worth individuals and VIPs.

·         Flexibility to work evenings and weekends required.

·         Strong proficiency in Microsoft Office (Word, Excel, and PowerPoint) and a high level of comfort with technology and learning new software.

·         A commitment to excellence and to making a meaningful difference; results-driven, improvement-focused, and action-oriented.

·         A working style that promotes teamwork, enhances creativity and motivation, facilitates communication and builds consensus.

·         Self-starter able to jump in and manage multiple concurrent projects with little supervision.

·         Valid California Driver’s License and reliable transportation.

·         A background in the arts and/or entertainment strongly preferred.

·         Commitment to equity, diversity, inclusion and belonging and enthusiasm to nurture an anti-racist work culture.

WORKING CONDITION

Regular tasks of this position may include:

·         Standing & walking for 4-5 hours at a time, occasionally outdoors

·         Lifting 15-20lbs

·         Pushing/pulling dollies and carts

·         Moving/assembling collapsible tables

 

COMPENSATION

SCR offers a comprehensive compensation and benefits package including a retirement plan with an employer match, escalating paid vacation, sick, personal days and holidays, and excellent health benefits including medical, dental, vision, life and long-term disability insurance.

COVID PROTOCOLS

SCR requires that all employees be fully vaccinated against COVID-19 as a condition of employment, subject to limited medical or religious exceptions.

EQUAL OPPORTUNITY EMPLOYER

SCR is a proud equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

TO APPLY

To be fully considered for the position, please submit a cover letter, resume, and salary expectation to devojobs@scr.org. Incomplete submissions will not be considered.

 

Marketing Manager

ABOUT A NOISE WITHIN

A Noise Within has been called “an oasis for those who love classic stories” by Los Angeles Times and is a leading regional producer based in Pasadena, Calif. ANW’s award-winning resident company is committed to representing the entire community at their state-of-the-art, 324-seat performance space. In addition to producing world-class performances of classic theatre, the organization runs robust education programs with the goal of inspiring diverse audiences of all ages, and a community-centered program – Noise Now – that expands our family by engaging with our neighboring communities and peer organizations.

ANW believes in working hard on our anti-racist practice across the whole organization. By interpreting our mission to fully engage audiences through community and artist-centered work in multiple creative disciplines, ANW is striving to be a theatre that better serves our entire community.

GENERAL POSITION DESCRIPTION

A Noise Within (ANW) seeks a Marketing Manager to oversee marketing campaign execution for the company. The Marketing Manager reports to the Director of Marketing & Communications and is responsible for executing and analyzing subscription and single ticket campaigns. The successful candidate will be comfortable in a highly collaborative and data-driven environment. They will manage and coordinate marketing campaigns for 6 mainstage productions and numerous one-off events generating over $1 million in ticket sales annually, with a subscription base of over 2,000 loyal patrons. As with all staff, the Marketing Manager will also have a role in implementing and contributing to ANW’s Strategic Plan and Anti-Racism Action Plan.

RESPONSIBILITIES:

Campaign Management

  • Manages the execution of single ticket and subscription campaigns, including print, digital, and email advertising.
  • Leverages Basecamp (or other project management tool) to ensure timely campaign delivery.
  • Ensures website is up-to-date with current content and sales tools, aligned with campaign messaging & initiatives.
  • Keeps track of department budgets and invoices.

Marketing Analytics & Audience Research

  • Provides Director of Marketing & Communications with reports on key KPIs to track campaign effectiveness.
  • Develops reports and tools to measure ROI from marketing activity.
  • Acts as project manager for any market research projects regarding audience behavior, attitudes, and demographics.

Marketing Systems Power User

  • Leverages AudienceView for effective segmentation, list pulling, and audience tracking.
  • Expert on Constant Contact (email system), trains other departments on use of tool.
  • Maintains other marketing tools as needed: Google Analytics, Basecamp, etc.

QUALIFICATIONS:

  • Minimum of 3 years of experience in marketing or marketing analytics
  • Minimum of 1 year of experience at a cultural organization (performing arts, museum, or other visitor attraction)

SKILLS & ABILITIES:

  • High attention to detail
  • Ability to organize complex projects to ensure high quality and timely delivery
  • Analytically minded, with an interest in developing effective reporting
  • Demonstrates a commitment to equity, diversity, and inclusion initiatives and values, and to an anti-racist work culture
  • Enthusiasm to learn and grow in a fast-paced environment

COMPENSATION & STRUCTURE:

The position is full time, exempt with a salary of $50,000-$55,000 annually depending on experience.

  • Reports to: Director of Marketing & Communications
  • Key Collaborations: Patron Services Manager, Content & Community Manager
  • ANW works on a hybrid structure with at least 3 days present and 2 days remote; evening and weekend work will be required.

BENEFITS:

  • Company-paid HMO (employees may “buy up” to additional offered coverage)
  • 11 paid holidays and one floating day
  • Paid vacation and sick time
  • Company-matched benefit savings plan

To apply, please send a cover letter and resume to mbateman@anoisewithin.org. Please include “Marketing Manager–Candidate Last Name” in the subject line. Please, no follow up calls. We invite candidates to review our anti-racism efforts here: www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.

Director of Marketing & Communications

ABOUT A NOISE WITHIN

A Noise Within has been called “an oasis for those who love classic stories” by Los Angeles Times and is a leading regional producer based in Pasadena, Calif. ANW’s award-winning resident company is committed to representing the entire community at their state-of-the-art, 324-seat performance space. In addition to producing world-class performances of classic theatre, the organization runs robust education programs with the goal of inspiring diverse audiences of all ages, and a community-centered program – Noise Now – that expands our family by engaging with our neighboring communities and peer organizations.   

ANW believes in working hard on our anti-racist practice across the whole organization. By interpreting our mission to fully engage audiences through community and artist-centered work in multiple creative disciplines, ANW is striving to be a theatre that better serves our entire community.  

GENERAL POSITION DESCRIPTION

A Noise Within (ANW) seeks a visionary Director of Marketing & Communications to oversee audience development efforts for the company. The Director of Marketing & Communications is a vital member of ANW’s Core Leadership Team and is responsible for crafting an effective brand for the company, engaging and growing audiences, and generating earned revenue from ticket sales. The successful candidate will be comfortable in a highly collaborative and data-driven environment. They will motivate and coach the marketing and audience services staff as we connect our audiences with 6 mainstage productions and numerous one-off events generating over $1 million in ticket sales annually, with a subscription base of over 2,000 loyal patrons. As with all staff, the Director of Marketing & Communications will also have a role in implementing and contributing to ANW’s Strategic Plan and Anti-Racism Action Plan.

RESPONSIBILITIES:

Organizational Branding

  • Crafts and enforces ANW’s institutional brand voice that is present at all points of patron and community interaction with the organization.
  • Develops key messaging, visuals, and content for each ANW project that that are leveraged through all communication platforms.

Earned Revenue – Ticket Sales

  • Develops strategic campaign plans for subscription and single ticket sales. Oversees Marketing Manager to ensure effective campaign execution.
  • Develops and enforces a data-driven approach to marketing decision-making: guides development of marketing and ticketing reports by the Marketing Manager and Patron Services Manager; oversees all audience research projects; utilizes learnings in campaign planning.
  • Develops annual department budgets to support effective campaign plans, based on leveraging best return on spend. Negotiates ad buys with vendors to ensure best exposure for the budget.
  • Develops annual department budgets to support effective campaign plans, based on leveraging best return on spend. Negotiates ad buys with vendors to ensure best exposure for the budget.
  • Oversees Patron Services to ensure effective and efficient purchase path and box office processes, while maintaining excellent customer service and ANW’s brand voice.
  • Ensures effective revenue management, by overseeing Patron Services Manager’s work on ticket pricing and inventory management. Works together with the Patron Services Manager to set single ticket and subscription prices for the year.

Media Relations & Publicity

  • Develops and maintains relationships with key journalists in the market.
  • Oversees development of press releases and ensures adherence to ANW’s brand voice and the project’s key messaging.
  • Oversees the Content & Community Manager and any PR contractors in the coordination of press activities including, but not limited to, opening night ticketing, activity listings, event planning etc.

Community Engagement

  • Develops equity, diversity, and inclusion standards for the department and marketing communications.
  • Oversees the development of rich content that educates, informs, and engage new and loyal audiences in ANW’s work.
  • Provides direction for the work of the Content & Community manager, who manages social media and works with Noise Now and the Education department to ensure community inclusion and engagement.

QUALIFICATIONS:

  • Minimum of 5 years of marketing experience, with a focus on branding and/or data-driven strategy.
  • Minimum of 3 years of management experience, leading a team of 3 or more. 
  • Minimum of 2 years of experience at a cultural organization (performing arts, museum, or other visitor attraction).

SKILLS & ABILITIES:

  • Ability to inspire people with diverse backgrounds to work effectively together toward shared objectives. 
  • Superior creative vision, and ability to give direction to teammates to manifest that vision.
  • Strategically minded. Able to leverage data to craft excellent marketing plans.
  • Excellent communicator with external and internal stakeholders at all levels of the organization.
  • Facility with databases such as AudienceView (our system) or equivalent.
  • Demonstrates a commitment to equity, diversity, and inclusion initiatives and values, and to an anti-racist work culture
  • Enthusiasm to learn and grow in a fast-paced environment

COMPENSATION & STRUCTURE:

The position is full time, exempt with a salary of $80,000-$85,000 annually depending on experience.

  • Reports to: Managing Director
  • Direct Reports: Marketing Manager, Content & Community Manager, Patron Services Manager
  • Key Collaborations: Core Leadership Team, Marketing & Audience Services Team
  • ANW works on a hybrid structure with at least 3 days present and 2 days remote; evening and weekend work will be required.

BENEFITS:

  • Company-paid HMO (employees may “buy up” to additional offered coverage)
  • 11 paid holidays and one floating day
  • Paid vacation and sick time
  • Company-matched benefit savings plan

To apply, please send a cover letter and resume to mbateman@anoisewithin.org. Please include “Director of Marketing & Communications–Candidate Last Name” in the subject line. Please, no follow up calls. We invite candidates to review our anti-racism efforts here: www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.

 

Director of Development- Broad Stage

Organization

Located in the heart of Santa Monica, The Eli and Edythe Broad Stage (Broad Stage) is an industry-leading performing arts producer and presenter located on Los Angeles’ westside, providing a platform for the world’s most compelling artists working in theatre, dance, music, and multidisciplinary art forms. Broad Stage enters its fourteenth year as a 501c3 nonprofit organization and is a proud flagship of Santa Monica College (SMC), supported by the generosity of the Broad Family Foundation. The organization is rising to meet a rapidly evolving set of needs for artists, audiences, community, and campus intending to advance its role as an invaluable cultural resource and artistic ambassador for greater Los Angeles.

Under the leadership of Artistic and Executive Director Rob Bailis, Broad Stage is broadening its impact through a new artistic vision, an expanded venue footprint, enhanced community activation, and deeper alignment with SMC. The organization is working to mitigate and reverse the historical biases and inequities known to the arts and culture field. In June of 2019, Broad Stage adopted an Equity, Diversity and Inclusion Policy and Plan and is designing the future we wish to see, evolving the work for a new day, and shaping a world in which everyone can proudly live in.

In residence on the campus of SMC — one of the country’s most progressive, diverse, and accessible educational institutions – Broad Stage harnesses the transformative power of the performing arts as essential to a good society. Its core values of creativity, learning, and belonging shape all programs on and off stage. Broad Stage provides insight and context to the widest spectrum of its communities so that they may fully experience the artists who are at the center of the work. The organization’s typical in-theater season runs from September through June, with some outdoor activity during the summer and programs online year-round.

Boasting one of the city’s largest proscenium stages, Broad Stage offers theatre, dance, film, opera, jazz, classical, international music, musicals, and family programming. Facilitating a multi-tiered approach in accessibility through the arts, the Edye is a 100-seat black box theater that uplifts new, developing, and innovative work to feature younger, emerging artists and increased accessible programming.

Expanding not only its financial sustainability within its sophisticated and outstanding reputation, Broad Stage embraces and reconnects with the communities both championing and being impacted by the performing arts, by maintaining an organization-wide culture of philanthropy. Broad Stage’s 15-member Board of Directors is led by Board Chair Jennifer Diener, with a priority of filling its full capacity of 25 seats. The organization operates on a historical average of $7 million per fiscal year and is supported by a well-funded endowment and in-kind support from the Santa Monica College, in addition to contributed and earned revenue. Broad Stage employs an organizational staff of 20 in the areas of development, programming, production, marketing, and audience services. The Interim Director of Development Kathy Kraas leads a dedicated team of five focused on major gifts, institutional giving, individual giving, memberships, special events, and database management.

Sources: www.thebroadstage.org, www.guidestar.org

 

Position Summary

Serving as a key member of the leadership team, the Director of Development (DOD) will lead and mentor an accomplished and engaged development team in achieving Broad Stage’s ambitious revenue goals while aligning to Broad Stage’s mission and values. The DOD will provide significant operational oversight, ensuring the effective use of systems including the PatronManager (Salesforce) database, and ensure strong donor cultivation, recognition, and stewardship practices. The DOD will serve as a key organizational ambassador, engaging donors and stakeholders with Broad Stage’s compelling case for support and exciting artistic vision. A strategic fundraiser, the DOD will diversify current revenue streams and use data and relationship management skills to identify and engage potential donors. In building a culture of philanthropy at Broad Stage, the DOD will establish donor and prospect portfolios that support robust engagement opportunities for the development team, board of directors, and organizational leadership. The Director will be a critical frontline fundraiser, managing their own portfolio and supporting the management of portfolios across the organization.

 

Roles and Responsibilities

Administrative and Operational Leadership

  • Demonstrate leadership, strategic thinking, and creativity as a member of Broad Stage’s senior leadership team.
  • Monitor revenue and expense budgets and prepare and present accurate and timely reporting and analysis.
  • Conduct a comprehensive overview of development operations including utilization of the PatronManager database, confirm data entry practices, and ensure accurate and effective donor and prospect data integrity, including implementation of relationship management protocols.
  • Establish a culture of philanthropy at Broad Stage and ensure that development functions are seamlessly integrated across the organization.

Contributed Revenue and Relationship Management

  • Serve as Broad Stage’s chief contributed revenue strategist and frontline fundraiser.
  • Build a long- and short-term development plan to support contributed revenue goals, including planning for a future artistic programming campaign.
  • Expand giving in all sectors with particular emphasis on balancing public, individual, and institutional giving.
  • Articulate and promote a compelling case for support, capitalizing on existing relationships to ensure members and donors renew and increase their investment in Broad Stage.
  • Partner with Broad Stage’s board of directors, development committee, and professional and volunteer leadership to build a pipeline of active and potential donors and establish successful identification, cultivation, solicitation, and stewardship protocols.

Team Mentorship and Board Development

  • Recruit, empower, and mentor a diverse, engaged, and accomplished development staff, fostering a team dynamic centered on inclusion, cohesiveness, and collaboration.
  • Identify potential board or volunteer committee prospects and, in partnership with the Artistic and Executive Director, engage those individuals to expand the board of directors and roster of key volunteers.
  • Provide mentorship and build the competence of key volunteers and board members in critical development and relationship management skills.

 

Traits and Characteristics

The Director of Development will be an emotionally intelligent, passionate, and committed team leader and philanthropic mentor who is respected across all levels of the organization and externally. A visionary thinker and disciplined planner with the curiosity to explore new methods and practices, the person in this role builds trust quickly and inspires both philanthropic and artistic connection to Broad Stage. The Director of Development will possess the tenacity and perseverance to continually engage peers, donors and stakeholders, and project an approachable confidence and collaborative decisiveness that ensures people at all levels feel welcomed and invested in philanthropic and operational outcomes.

Other key competencies include:

  • Diplomacy and Interpersonal Skills – The dexterity to connect with a diverse array of people and personalities, deftly navigating sensitive and difficult topics with grace and respect.
  • Customer Focus and Leadership – The awareness to anticipate the needs of others and desire to exceed expectations coupled with the ability to inspire others to invest in an idea or plan.
  • Resiliency and Futuristic Thinking – The skill to recover quickly from setbacks, be professionally assertive and persistent, while imagining and envisioning that which has not yet actualized.
  • Project Management – The acumen to identify and oversee all resources, tasks, systems, and people to obtain results.

 

Qualifications

The Director of Development will have a strong, successful career path in the world of philanthropy as both an operational leader and frontline fundraiser with a broad philanthropic skill set working in complex organizations or communities. Experience in major giving is necessary for this role with campaign planning experience being strongly preferred. Qualified candidates will possess exceptional relationship management, fundraising, planning, and collaboration skills. While experience in the arts and culture sector is desired, it is not required. Strong communication skills in writing and in person are expected for this role as is the ability to work flexible hours and attend events frequently on evenings and weekends. Broad Stage welcomes candidates with a combination of educational and lived professional experiences that support the goals and outcomes of this role.

 

Compensation and Benefits

Broad Stage offers a salary between the range of $110,000 and $125,000 and a comprehensive benefits package that includes paid time off, health insurance and a generous employer contribution toward a 403(b) retirement plan.

 

Applications and Inquiries

To submit a cover letter and current resume with a summary of demonstrable accomplishments in philanthropic leadership please click here or visit artsconsulting.com/employment. For questions or general inquiries, including estimated salary range, regarding this job opportunity, please contact:

Shawn D. Ingram, Vice President

8581 Santa Monica Blvd., Suite 406

Los Angeles, CA 90069-4120

Tel:       (888) 234.4236 Ext. 220

Email:   BroadStage@ArtsConsulting.com

 

At Broad Stage, we believe that the performing arts are a source of joy, nourishment and connection, and that art flourishes when we all cooperate to create a space for it. Broad Stage recognizes that the values of equity, diversity, inclusion, justice, and respect must be fundamental to our work, and it is the responsibility of our staff, artists, and patrons to create a welcoming environment for all. We take pride in the culture we are cultivating within our organization, as we celebrate the differences that bring us closer together.

Get the latest news by signing up for our newsletter!

Sign Up

Grants

Collective

Learning Center

Programs

About

News

Support The Arts

Subscribe to the California ArtBeat weekly newsletter

Skip to content