Pacific Chorale Academy is a unique after-school choir program which combines music education and character building, offered free to students in grades 2-6 at selected partner sites. Resident teaching artists lead weekly rehearsals which focus on persistence, teamwork, and responsibility along with musical skills.
Music
Administrative Assistant
The Administrative Assistant is responsible for supporting the core daily administrative operations of the Grammy-nominated Pacific Chorale, the resident chorus of the Segerstrom Center for the Arts in Costa Mesa, CA. This position collaborates with a seven-member administrative team across a wide range of organizational functions from marketing, development, special events, and artistic production to general office administration. This person must be able to keep the office organized and running efficiently while also demonstrating the flexibility and self-direction to prioritize and address the fluctuating demands between a variety of routine daily tasks, unexpected priorities, and ongoing, long-term projects. Since this position often serves as the first point of contact for Pacific Chorale constituents, this person should possess excellent communication skills and deliver excellent customer service when interfacing with a wide range of artists, vendors, and patrons.
Director of Development
Pacific Chorale, the Grammy-nominated resident chorus of Segerstrom Center for the Arts in Costa Mesa, CA seeks a qualified nonprofit development professional to serve as its Director of Development. The Director of Development works directly with the President to identify, cultivate, and engage Pacific Chorale’s patrons to achieve our $1.5 million annual fundraising goals and to build and nurture a thriving community of passionate supporters. This person is charged with leading the annual fundraising plan, including guiding the annual fund campaign and facilitating major gift solicitation and stewardship. In addition, this person will plan and manage the Chorale’s annual major fundraising events and several other small donor cultivation and stewardship events throughout the year.
Qualified candidates will bring an entrepreneurial approach to enlist new strategies to acquire, renew, retain, and recognize our valued patrons. They will have a demonstrated record of retaining and stewarding current major donors and for cultivating new donors. They will possess a deep knowledge and understanding of leveraging CRM platforms as a development resource, preferably with experience working with the Tessitura system. This dynamic fundraising professional will be a seasoned, unflappable development leader who thrives working in a very hands-on, highly collaborative team environment and interfacing with highly passionate and dedicated patrons.
Patron Services Associate
Music@Menlo is currently seeking a Patron Services Associate. This is a full-time, nonexempt position that reports to the Development Director. The successful candidate must have outstanding interpersonal and organizational skills, sound knowledge of basic math and accounting principles, and be able to work independently.
Responsibilities
The Patron Services Associate will have an opportunity to serve in an important role with one of classical music’s leading organizations of international stature. The Patron Services Associate will execute Music@Menlo’s box office duties with an emphasis on maintaining a highly customer- and service-oriented environment. This includes the following mission-critical responsibilities:
● Serving as the public’s first point-of-contact with Music@Menlo in a friendly and professional manner
● Managing customer relationship software, Theatre Manager, including building and maintaining events and subscriptions, creating pricing maps and coupon codes, managing premium seating, ticket order processing, and ticket reports, creating mailing lists, creating accounting and ticketing reports, managing comp ticket and reservations for concerts and donor events, general upkeep and regular audit of patron records in Theatre Manager
● Providing staffing for Music@Menlo’s daytime and pre-event, at venue box offices, requiring an in-depth study and strong command of Music@Menlo’s offerings and programming, venues, schedule of events, artists, and ticketing policies
● Coordinating and executing customer service responsibilities with a focus on service and detail including accepting phone, online, mail, and in-person ticket requests and responding to patron inquiries in a timely, informative, and courteous manner
● Processing orders and donations in Theatre Manager, including accounting and money handling, data entry, patron record management, inventory tracking, ticket printing, and ticket distribution by mail and in person
● Working closely with Development Director and Development Associate to fulfill VIP donor ticket services
● Writing and updating all ticketing language in print and digital communications
● Generating sales, inventory, attendance, and accounting reports on a frequent basis and reviewing reports with staff
● Maintaining the ticketing side of the website and online sales
● Conducting daily sales reconciliations with accounting staff
● Coordinating and staffing on-site sales and will call activities
● Providing livestream technical support/login tech support as needed
● Overseeing two ticketing interns during the festival season and helping to mentor them in the above activities
● Completing these tasks in a fast-paced and extremely intense environment, especially during the festival period (July and August)
● Serving as office manager, including communicating with facilities, submitting maintenance requests, coordinating copier rental agreements, arranging computer and tech management, and ordering office supplies
Qualifications
The strongest candidates will demonstrate outstanding skills in interpersonal communications and in tracking many simultaneous projects efficiently and effectively in a fast-paced, highly detailed and customer-oriented environment.
Required
● 2+ years experience in a responsible, fast-paced customer service position in a professional environment
● Demonstrated excellence in a service-oriented environment. Friendly, composed, and client-centered demeanor in person and on the telephone
● Proven track record of working responsively and effectively with people of varied backgrounds, preferences, and communications styles
● Facility and comfort with phone, e-mail and Internet communications
● Sound knowledge of basic accounting principles and ability to process information quickly
● Knowledge of nonprofit development and communications principles
● Solid knowledge of and experience with Microsoft Word, Excel, and customer relationship manager software such as Theatre Manager and strong ability to work in Macintosh environments
● Must be available to work all events during summer festival, from mid-July to early- August, including long hours, weekends, late nights, and early mornings consecutively, including overtime hours
Preferred
● Experience in a performing arts or box office environment
● Bachelor’s degree or higher
● Experience with Theatre Manager or other CRM
● Proven ability to write and edit effectively and efficiently
● Knowledge of classical music
For more information and application instructions, please visit our website.
Call for Artist (Composer, sound/multimedia artist): Redline Redefined
What is East Bay: Redline Redefined about?
In the 1930s, the federal government carved The East Bay (Oakland, Berkeley and surrounding towns) into a series of puzzle pieces–imaginary lines were drawn down streets, dividing neighborhoods, families, and entire populations of Oakland residents. This practice, known as “redlining,” discouraged investments in certain neighborhoods, making it exceedingly difficult for much of The East Bay’s low-income and people of color to receive basic necessities. The boundaries of these redlined districts show a striking social chasm — in which one’s ability to receive healthcare, schooling, or even access to basic necessities could be determined by the street you lived on. Nearly a century later, the exact same puzzle pieces spell out a story of a new East Bay: one in which renewed demand for city center properties has led to the continued exclusion of victims of the redlining era. East Bay: Redline Defined will explore the balance between the past and present — presented as a series of audio narratives composed as neighborhood-specific walks, audience members will traverse history though the words, music, and field recordings of local residents, tying the legacy of redlining to the challenges faced by modern day East Bay residents.
East Bay: Redline Redefined is the first in the Redline Redefined series. This project will start in the East Bay and make its way to other formerly redlined cities in the Bay Area. East Bay: Redline Redefined is an audio and visual piece designed to be physically experienced walking through Oakland and Berkeley’s Historical streets. Via either mobile web or a pre-downloaded file, participants will hear the world with a brand new set of ears. Audience members will walk the map drawn by city planners in the 1930s, stopping at corners to listen to stories, music, poetry, and vivid sound design, all created by an experienced and diverse roster of professional East Bay artists. Each movement of the piece takes its audience to a different neighborhood, highlighting a variety of voices, family structures, and different aspects of redlining’s significant presence. For those who cannot physically attend a performance, a fully-functional virtual walking tour will be accessible online, as well as additional resources, transcripts, and translations.
East Bay: Redline Defined encourages its audience to take a second look at who is included and excluded from conversations about development in modern-day East Bay. We believe that the most effective way for audiences to understand who benefits and loses from urban restructuring is by listening to neighborhoods through new ears. This is neither a symphony nor history tour–it’s a unique artwork that will prompt its audience to consider the foundation on which the East Bay cities are built.
ARTISTS CONFIRMED SO FAR:
Suki O’Kane’s piece will delve into the history of her neighborhood through a geo-located sonic tour, as a series of outdoor environmental projections, and an outdoor performance on the former site of 9th Avenue Pier.
Sudhu Tewari will interview people in his neighborhood and use their voice to create the building blocks of his electroacoustic work. These voices will also be added to his Sound Garden, an ongoing installation, where his own property is used for the community to interact and gather with.
Theresa Wong hopes to interview Betty Reid Soskin to use as the basis for her installed song, which will be a combination of visual media with text, music and song form to create her piece.
PAID OPPORTUNITY.
WE ARE HAPPY TO HAVE SUPPORT FROM THE CALIFORNIA ARTS COUNCIL IN FUNDING THIS PROJECT.
Brief project overview:
Thingamajigs presents East Bay: Redline Redefined, a series of audio narratives that explore the cruel history and lasting effects of redlining. Commissioned artists who live in redlined neighborhoods will create audio pieces that allow the listener to walk through communities affected by redlining.
Organization background:
This project was developed in response to COVID-19, and the many ways it made pre-existing injustices between Bay Area populations all the more visible. Our goal is to utilize a medium that allows for a socially-distance, intimate tour of the East Bay, curated by local artists and in collaboration with community members. While we hope this project will prompt folks from all over the Bay Area to consider their relationship to redlining, we’re designing East Bay: Redline Redefined to be a true community effort–to educate, invigorate, and creatively inspire immediate locals.
Project Goals:
We are looking for sound/multi-media artists who currently reside in formerly redlined areas in the East Bay.
If you have a proposal for an audio piece that deals with redlining in your neighborhood, please apply below.
Can include visuals, but must have an audio component.
Timeline:
Jan 29 – Submissions from artists due
March – Decisions made and artists are contacted
September – Project launched
Location:
East Bay, preferably in a formerly redlined neighborhood.
Commission:
Most commissions will range between $1,000 – $2,000 depending on scope of project.
Are you interested in joining our project? Want to help bring awareness of this terrible practice that still affects people today?
Apply below and we can start a conversation, and if you have any questions, feel free to email us.
Main point of contact: Erica erica@thingamajigs.org
Operations Manager
Music@Menlo is currently seeking an experienced and highly motivated Operations Manager to work closely with the Director of Artistic Operations on the daily operations of the festival’s professional concerts and student institute and internship programs.
Responsibilities
Production Management
· Plans and implements logistics related to festival concert production, including scheduling of venues and other facilities, and procurement and leasing of equipment for rehearsals and concerts
· Coordinates facility rental and concert production needs for year-round concerts
· Procures equipment and services during the festival and throughout the calendar year; arranges equipment and support needs for festival recording engineer, public relations agent, and other visiting service providers
· Coordinates volunteer teams during the festival and other special events, including scheduling ushers and hospitality support. Works closely with development team and with volunteer leaders in the stewardship of all volunteer communications and activities
Seasonal Staff Hiring and Management
· Recruits and hires festival support staff, both administrative and production, including house managers, stage managers, recording and video engineers, and other technical staff
· Drafts and generates contracts for year-round and seasonal service providers
· Manages and updates Music@Menlo policies and procedures manual for all staff and interns; assures compliance with all federal, state, local regulations, and Menlo School hiring and human resource policies and guidelines
Arts Management Internship Program
· Manages the recruitment and hiring of approximately twenty summer interns including creation of job descriptions; attending local university career fairs; marketing (print and social media); application tracking; coordinating interviews; planning and leading intern orientation sessions; coordinating outside speakers for intern seminar series
· As needed, supervises summer contract staff and intern teams
· Develops and maintains alumni lists and tracks current professional activities so that quantitative data and narrative text can be highlighted and featured in Music@Menlo’s publications and online content
Music@Menlo LIVE Recordings and Festival Merchandise
· Creates and maintains artist recording contracts for Music@Menlo LIVE, the festival’s recording label
· Manages the physical inventory and sales (both physical and digital) of Music@Menlo LIVE
· Tracks production costs related to Music@Menlo LIVE and royalty payments due to artists
· Coordinates all of the necessary music performance and recording licenses required such as ASCAP, BMI, and Harry Fox Agency
· Manages procurement, sales, and inventory of festival merchandise (posters, t-shirts, mugs, etc.)
General Office Management
· Coordinates archival management of festival files and materials and storage
· Coordinates office equipment and supplies
Visit https://musicatmenlo.org/about/jobs for a complete job description and application instructions.
