Los Angeles

Office and Social Media Manager

Location: Culver City, CA 90230 (Note: this is NOT a remote position)

Website: http://www.politicalgraphics.org/

IG: @politicalgraphics

 

ABOUT CSPG 

The Center for the Study of Political Graphics is a non-profit, educational, and research archive that collects, preserves, documents and exhibits posters, prints, and other political ephemera related to historical and contemporary movements for social change. Our mission is to advance the power of art to educate and inspire people to action. CSPG seeks people who are passionate about working at the intersection of arts and social justice activism.

JOB SUMMARY

The Office and Social Media Manager will work closely with the Executive Director in maintaining the administrative, programmatic, and financial operations of a small but very busy, non-profit arts organization. They will also work with staff to envision and execute social media and marketing strategies for the organization. This position oversees daily social media outreach and promotion and requires a highly motivated, organized, detailed oriented, tech knowledgeable individual who takes initiative, and is a pro-active problem solver. 

QUALIFICATIONS

  • This position requires a bachelor’s degree in a related field and a minimum of two years relevant work experience.
  • Candidate must possess excellent organizational and administrative skills and the ability to successfully oversee multiple tasks, including phone requests, scheduling and welcoming visitors to the archive.
  • Candidate must be a confident and proficient writer capable of creative copywriting for CSPGs online outreach (Instagram, Twitter, Facebook, Blog, Newsletter).
  • Candidate must have advanced knowledge of Adobe Suite, Microsoft Word, Excel, Powerpoint, Access or equivalent database software. Experience with Quickbooks and basic web development (HTML/CSS) is a plus.
  • Candidate must have an understanding of social media strategies and trends across Facebook, Instagram, and Twitter.

To Apply:

Please submit a cover letter noting interest/qualifications; resume; and three references to admin@politicalgraphics.org. Include “-NAME- Office and Social Media Manager” in the subject line. If selected, candidates are required to show proof of COVID-19 vaccination. Deadline: until filled.

Marketing Manager

A Noise Within (ANW), one of the nation’s leading regional theatre producers, seeks a dynamic and experienced Marketing Manager to join our ambitious and growing organization. The Marketing Manager works directly with the Marketing Director and other marketing staff to generate and grow audiences for ANW, create and maintain relationships with the press, share ANW’s mission and vision with the broadest possible audience, steward connections with our existing ticket buyers and pass holders, promote the value of live theatre among new audiences, and build on crucial community relationships. This staff position will provide an opportunity to share the mission of ANW and contribute to the organization as a central member of the marketing team, maintaining and growing audiences in a lively and collaborative environment. The marketing department is currently working remotely and there will be flexibility for working from home once the department returns to the office.

 

QUALITIES AND QUALIFICATIONS OF A SUCCESSFUL CANDIDATE:

·       Excellent writing, proofreading, communication, and editing skills

·       Excellent organizational skills and attention to detail

·       Bachelor’s degree or equivalent experience required. Degree and/or experience in marketing, communications, journalism, English, or theatre a plus

·       Demonstrates a commitment to equity, diversity, and inclusion initiatives and values, and to an anti-racist work culture.

·       5 years professional marketing and/or publicity experience with evidence of managing and implementing a strategic marketing and/or publicity plan

·       Proficiency in Adobe Creative Suite, email marketing systems, and CRM platform(s) preferred

·       Sense of humor and a good team player

 

RESPONSIBILITIES:

·       Manage social media marketing campaigns and develop organic messaging for the company’s social media platforms including Facebook, Twitter, and Instagram.

·       Manage public relations for the company

·       Assist in the execution of the overall strategy for the marketing department as set by the Marketing Director

·       Input department expenses and track spending and ensure its alignment with the current marketing budget

·       Serve as project manager for various marketing and advertising initiatives, maintaining deadlines and budgets while seeing each project to full execution

·       Pull reports and maintain segmented lists from our database to track sales trends and target patrons for marketing campaigns

·       Analyze and optimize the performance of various marketing tools including social media channels and Google Analytics, and adapt to changes within the platforms

·       Implement the season membership and renewal campaigns as developed with the Marketing Director

·       Assist in creating copy for marketing and communications collateral, designing marketing materials, updating website content, and managing digital marketing efforts

·       Manage marketing interns

·       Act as a liaison with vendors

·       Provide event support as needed

 

COMPENSATION:

The position is full time, non-exempt with a salary of $48,000 – $52,000 annually, commensurate with experience.

 

BENEFITS:

·       Company-paid HMO (employees may “buy up” to additional offered coverage)

·       11 paid holidays and one floating day

·       Paid vacation and sick time

·       Company-matched benefit savings plan

 

To apply, please send a cover letter and resume to epargac@anoisewithin.org. Please include “Marketing Manager–Candidate Last Name” in the subject line. Please, no follow up calls. ANW believes in working hard on our anti-racist practice across the whole organization and we invite candidates to review more information here: https://www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.

 

Geffen Playhouse Calls for Artists: Art Lives Here

Geffen Playhouse seeks four artists to create an original art work to be displayed in our lobby welcoming back audiences this fall to celebrate our 25th Anniversary season. We celebrate the diversity in our audiences and our productions, and it is our mission to create, foster and nourish an environment that is open and welcoming for all. We are a home for the arts, and we believe our physical space should also reflect and be representative of our ongoing commitment to equality, diversity and inclusion in everything we do and the communities we support.

We’re inviting local artists to create works that bring our community together, inspired by theater experiences and reflective of our shared values. We are calling it “Art Lives Here.” As with our plays, we seek works of art that speak boldly, have meaningful purpose and feed the soul. A total of four artists will be chosen by a selection committee from all submissions received. Each art piece will be displayed for approximately two months each in our theater lobby and featured in Playbill programs during the course of the 2021/2022 25th Anniversary season. We aim to make an open, equitable and inclusive environment that amplifies our commitment to diversity in all areas of theater engagement.

Join us in this celebration.

 

SCOPE OF WORK

The inspiration. Please consider the following questions in your proposal: 

How has theater impacted you? What supports a welcoming theater environment? In what way does theater connect us globally? We encourage innovative, thought-provoking projects that are highly reflective of our diverse community.

Spacial requirements:

· All visual art mediums will be considered.

· Canvas works must fit within 60” x 60” area.

· Sculptural/3-D works must fit within 60” x 60” x 60” area.

· Films up to 5 minutes in length; visuals only/no audio.

ARTIST ELIGIBILITY

· Artists must live in Los Angeles County.

· Artists must be 16 years or older.

· Professionals or amateurs welcome.

PROJECT DOCUMENTATION

As part of this project, we will invite artists to participate in the documentation of their work. To accompany the final piece, Geffen Playhouse will create content about each artist and their work, as well as a short video to be posted on Geffen Playhouse’s website/social media and printed in Playbill programs. Artists will be asked to:

· Document their progress throughout the creation of the works with phone/video cameras, or invite Geffen Playhouse’s videographer to capture a key moment in the creation of their work.

· Participate in a video interview at Geffen Playhouse to talk about their work.

· Be photographed by Geffen Playhouse.

Artists will be involved in the creation of additional content and will have input and approval of all photography, video and written material. To ensure the privacy of minors, use of images or video will not displayed without written approval from a parent or legal guardian.

HONORARIUM

Each artist will receive an honorarium of $5,000 which is all-inclusive of material and design. Upon approval, artists will be paid 50% up front, and the remaining honorarium will be paid upon completion and delivery of their final work. Project timelines will be agreed upon between each artist and Geffen Playhouse. Artists (and a guest) will be invited to opening night of the mainstage production at which their work will be featured.

SUBMISSION OF PROPOSALS

All proposals must be submitted at www.geffenplayhouse.org/about/artliveshere and include the following:

1) Description of the proposed work, and the inspiration behind it. Max 500 words.

2) Medium for the work.

3) Budget breakdown.

4) A preliminary sketch (optional).

5) Estimated timeline.

6) A brief artist bio. Max 500 words.

7) Examples of two previous works. Photos up to 5MB, or video links (YouTube, Vimeo, etc.)

EVALUATION PROCESS & CRITERIA

Geffen Playhouse will establish a selection committee comprised of staff, artists, and community members. The selection committee will evaluate each work of art based on:

· Impact

· Artistic merit

· Meets space requirements

· Connection to theater

TIMELINE

September 7, 2021 Submission Deadline

September 10-17, 2021 Selection Committee Review

September 20, 2021 Winners Notified

October 8, 2021 First Installation Date (subject to change)

 

Questions? Please email artliveshere@geffenplayhouse.org

Submit proposals at: www.geffenplayhouse.org/about/artliveshere

Deadline to Submit: September 7, 2021

Patron Services Shift Supervisor

ABOUT THE BROAD STAGE

The Broad Stage is an industry-leading performing arts producer and presenter located on Los Angeles’ westside, providing a platform for the world’s most compelling artists working in theatre, dance, and music and multidisciplinary artforms. Building upon our first decade, the organization is rising to meet a rapidly evolving set of needs for artists, audiences, community and campus, with the aim to advance our role as an invaluable cultural resource and artistic ambassador for greater Los Angeles.

A beacon of Santa Monica College – one of the country’s most progressive, diverse, and accessible educational institutions – The Broad Stage harnesses the transformative power of the performing arts as essential to a well society. Established in partnership with SMC in 2008, we are actively aligned with the College’s commitment to access and social mobility. Our core values of creativity, learning and belonging shape all programs on and off our stages. We provide insight and context to the widest spectrum of our communities so that they may fully experience the artists who are at the center of our work. The organization’s typical in-theater season runs September through June, with some outdoor activity during the summer and programs online year-round.

Under the leadership of Artistic & Executive Director Rob Bailis, The Broad Stage is strengthening its impact through a new artistic vision, an expanded venue footprint, enhanced community activation and deeper alignment with SMC. Now, inside of the most extreme changes and challenges to our industry brought upon us by the pandemic, we are offered the rare opportunity to mitigate and reverse the historical biases and inequities known to our field. The Broad Stage is designing the future we wish to see, evolving our work for a new day and shaping the world in which we can all proudly live. We hope you’ll join us as a part of our growing team.

Our mission:

The Broad Stage gathers artists, thinkers and audiences to celebrate our shared humanity and expand the role the arts play in the vitality of our diverse community.

SUMMARY:

The Patron Services team is a critical component for upholding the values of creativity, learning, and belonging at The Broad Stage. This team’s focus is primarily the patron’s ticket-buying experience — from first informational phone call to will-call pickup. Under the supervision of the Patron Services Manager, the Box Office Supervisors guide and execute the organization’s customer service strategy while upholding our unending mission to provide and ensure that all patrons of The Broad Stage are provided a theatre experience that is safe, inclusive, and enjoyable. In the absence of the Manager, the Supervisors use knowledge and judgment to problem-solve with Associates. In addition, Supervisors manage the Box Office, directing staff activities and handling escalated patron issues.

Primary responsibilities:

  • Maintain up-to-date, thorough and accurate knowledge of Patron Services policies and procedures
  • Use knowledge and best judgment to resolve patron questions and concerns
  • Troubleshoot PatronManager issues
  • Guide Associate activities; manage breaks
  • Ensure the Box Office opens and closes on time and properly and is clean and tidy
  • Print all will call tickets and ensure they are packaged properly
  • Count, distribute, collect and secure cash; ensure accounting is accurate
  • Complete Box Office closing forms for reporting
  • All duties of a Patron Services Associate
    • Provide outstanding customer service to promote a great patron experience
    • Conduct ticket sales, exchanges and other transactions over the phone and in person 
    • Complete daily, weekly and monthly reports and other administrative tasks
    • Answer patrons’ questions concerning events, schedules, directions, etc.
    • Work will-call window prior to performances, at our venues, off-site and virtually from the office
    • Process payments, accepting cash, check or credit card; ensure control of monies received at all times
    • Print tickets; verify accuracy and non-duplication of seats, dates and venue; accurately package and mail tickets
    • Resolve patron concerns; clarify the complaint, determine the cause, and select and explain the best solution or seek advice from the manager; expedite correction or adjustment; follow up to ensure resolution
    • Properly respond to and archive emails sent to the Patron Services email alias 
    • Maintain and update patron database
    • Assist Concessions and Front of House departments, as needed o Perform other related duties as assigned

Minimum requirements:

  • Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigration status
  • Demonstrated experience supervising, training, and motivating a team, preferably in a sales or customer service environment
  • Passionate attention to detail
  • Facility and comfort with computer software, Microsoft Office and Salesforce/PatronManager a plus
  • Exceptional customer service skills with the ability to resolve issues efficiently and effectively for all patrons, frequently in a time-sensitive environment
  • Excellent interpersonal and communication skills, including in person, over the phone, and via email
  • Must be willing and able to work flexible hours/days, including evenings and weekends, reflective of the dynamic schedule of the theater

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to sit at a desk for 4-6 hours
  • Specific vision abilities required by this job include focusing on and working from a computer screen and switching back and forth between multiple windows on the screen 
  • Telephone and headset-assisted conversations with patrons are frequent, usually while also using a computer
  • While performing the duties of this job, the noise level in the work environment can be quiet to very noisy
  • The employee is regularly required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms
  • The employee may have to climb one or more flights of stairs

This position is part time 10-30 hours a week, with a variable schedule. Primarily weeknights (starting at 4:30pm) and weekends, with some weekdays. Compensation: $18.00/hour, Part-time/Non-exempt

How to Apply:

Apply by sending a cover letter and resume to employment@thebroadstage.org. Please include “Patron Services Shift Supervisor” in the subject line of the email, and tell us your favorite dessert in the body of the email.

At The Broad Stage, we believe that the performing arts are a source of joy, nourishment and connection, and that art flourishes when we all cooperate to create a space for it. The Broad Stage recognizes that the values of equity, diversity, inclusion, access, justice and respect must be fundamental to our work, and it is the responsibility of our staff, artists and patrons to create a welcoming environment for all. We take pride in the culture we are cultivating within our organization, as we celebrate the differences that bring us closer together.

The Broad Stage is an Equal Opportunity Employer and all qualified applicants for employment will have full and equal access to employment opportunities.

House Manager

About The Broad Stage:

The Broad Stage is an industry-leading performing arts producer and presenter located on Los Angeles’ Westside, providing a platform for the world’s most compelling artists working in theatre, dance, music, and multidisciplinary art forms. Building upon our first decade, the organization is rising to meet a rapidly evolving set of needs for artists, audiences, community, and campus, with the aim to advance our role as an invaluable cultural resource and artistic ambassador for greater Los Angeles.

Position Summary:

The Front of House team is a critical component of upholding the values of creativity, learning, and belonging at The Broad Stage. This team’s focus is primarily the patron’s in-person experience — from pre-show to post-show. Under the supervision of the Senior Operations Manager, the House Manager, guides and executes the organization’s customer service strategy while upholding our unending mission to provide and ensure that all patrons of The Broad Stage are provided a theatre experience that is safe, inclusive, and enjoyable. In addition, the House Manager supports the Operations Team in managing the day-to-day operations of The Broad Stage.

Primary Responsibilities:

  • Lead the recruitment, scheduling, training, and supervision of ushers and volunteers
  • Maintain presentation and functionality of the theater and publicly used spaces; this Includes the cleanliness of the theater, assisting with scheduling work orders, coordinating parking staff, etc.
  • With input from the Production Department, participate in pre-production planning to make sure the FOH needs for each show are researched, planned, and executed
  • Manage and maintain the FOH supplies inventory; repair equipment and/or order supplies as necessary
  • Oversee the seating of patrons and coordinate with the Box Office to resolve any seating issues that may arise
  • Guide Front of House operations during performances, ensuring a high level of service is maintained in all patron interactions
  • Ensure patron satisfaction and courteous service at all events, resolving any problems and issues as they arise
  • Monitor patrons during performances and address issues of audience behavior, safety, and comfort
  • Provide support to Concessions and Director’s Lounge staff to ensure donor and patron needs are met
  • Maintain communication with Production and Santa Monica College staff to coordinate the start of performances and the end of intermission
  • Coordinate sale, proper accounting, and reconciliation for artist merchandise
  • Produce and disseminate Front of House reports after each performance
  • Follow emergency procedures and assist in medical emergencies when necessary
  • Establish volunteer program policies and procedures
  • Seek innovative solutions to improve systems, processes, and future planning
  • Provide support to the Chief Operating Officer and Senior Operations Manager in managing the day-to-day operations of The Broad Stage
  • Other duties as assigned

Minimum Requirements:

  • Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigration status
  • Demonstrated experience leading, managing, supervising, training, and motivating a team; preferably in a theatre setting
  • Exceptional customer service skills with the ability to resolve issues efficiently and effectively for all patrons, frequently in a time-sensitive environment
  • Excellent interpersonal and communication skills, including in person, over the phone, and via email
  • Working knowledge of nonprofit, performing arts organizations and their various constituent relationships, interactions, and transactions
  • Experience in Microsoft Office products and Salesforce/Patron Manager preferred
  • Must be willing and able to work flexible hours/days, including evenings and weekends, reflective of the dynamic schedule of the theater
  • Bachelor’s degree or equivalent experience in arts administration, performance, or art related field; Formal, informal, and cross-disciplinary experiences will be considered
  • Experience coordinating volunteers preferred
  • Knowledgeable in ADA standards requirements for performance spaces

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand; The employee must be able to stand for long periods of time; the employee may have to climb one or more flights of stairs, as well as move about on the upper levels of the theater
  • Specific vision abilities required by this job include seeing in the dark with use of flashlight, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • While performing the duties of this job, the noise level in the work environment can be quiet to very noisy
  • The employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and will lift and/or move up to 40 pounds

Compensation: $50,000/year, Full-time/Exempt

How to Apply:

Apply by sending a cover letter and resume to employment@thebroadstage.org. Please include “House Manager” in the subject line of the email.

At The Broad Stage, we believe that the performing arts are a source of joy, nourishment and connection, and that art flourishes when we all cooperate to create a space for it. The Broad Stage recognizes that the values of equity, diversity, inclusion, access, justice and respect must be fundamental to our work, and it is the responsibility of our staff, artists and patrons to create a welcoming environment for all. We take pride in the culture we are cultivating within our organization, as we celebrate the differences that bring us closer together.

The Broad Stage is an Equal Opportunity Employer and all qualified applicants for employment will have full and equal access to employment opportunities.

Manager, Revenue Strategies & Analytics

About The Broad Stage: The Broad Stage is an industry-leading performing arts producer and presenter located on Los Angeles’ westside, providing a platform for the world’s most compelling artists working in theatre, dance, and music and multidisciplinary artforms. Building upon our first decade, the organization is rising to meet a rapidly evolving set of needs for artists, audiences, community and campus, with the aim to advance our role as an invaluable cultural resource and artistic ambassador for greater Los Angeles. 

A beacon of Santa Monica College – one of the country’s most progressive, diverse, and accessible educational institutions – The Broad Stage harnesses the transformative power of the performing arts as essential to a well society. Established in partnership with SMC in 2008, we are actively aligned with the College’s commitment to access and social mobility. Our core values of creativity, learning and belonging shape all programs on and off our stages. We provide insight and context to the widest spectrum of our communities so that they may fully experience the artists who are at the center of our work. The organization’s typical in-theater season runs September through June, with some outdoor activity during the summer and programs online year-round.

Under the leadership of Artistic & Executive Director Rob Bailis, The Broad Stage is strengthening its impact through a new artistic vision, an expanded venue footprint, enhanced community activation and deeper alignment with SMC. Now, inside of the most extreme changes and challenges to our industry brought upon us by the pandemic, we are offered the rare opportunity to mitigate and reverse the historical biases and inequities known to our field. The Broad Stage is designing the future we wish to see, evolving our work for a new day and shaping the world in which we can all proudly live. We hope you’ll join us as a part of our growing team.

Our mission: The Broad Stage gathers artists, thinkers and audiences to celebrate our shared humanity and expand the role the arts play in the vitality of our diverse community

Position Summary: Support the Marketing team in the development, execution and analysis of digital marketing campaigns, website development, content creation, CRM administration and overall curation of compelling patron journeys, from first-time ticket buyers to high-level donors.

Responsibilities:

  • Projections & Analysis including, but not limited to, creating pricing and revenue projections, both in a preliminary form during the artist booking phase, as well as in more detailed manner when setting performance-specific goals for the season, creating and distributing regular reports tracking progress to revenue goal for subscriptions and single tickets and creating and distributing regular reports comparing sales pacing YOY and against similar past performances to inform how to throttle and distribute marketing spend. 
  • CRM Administration working to alleviate PatronManager user frustrations and implementing innovative solutions in close collaboration with other PatronManager Certified Admins.
  • Digital Marketing Management including, but not limited to, planning the distribution of spend across all digital marketing efforts for both overall branding and performance-specific and building digital advertising flighting for both internal and external use to maximize impressions on a limited marketing budget.
  • Website Development & Administration including, but not limited to, the build or direct build of webpages and overseeing website edits, including those on show pages, home page, general info pages, job postings, and image and video galleries. Implement SEO best practices with appropriate use of backlinks, meta-descriptions, page titling, site structure, and keywords.
  • Content Creation through editing (or delegated editing) of original and repurposed video footage for use on social media, website, TV, and/or movie theater trailers.
  • Livestream Production researching livestream platforms and making recommendations of the best tool for specific events. Working closely with the Production team to instruct participants on livestream best practices and rehearse functionality.
  • Managing Team Members and instructing Marketing Coordinator and Marketing Assistants. Direct team content creation efforts, especially relating to artist outreach, video editing, and social media strategy. Guide team in basic data entry in CRM and report building in Excel or CRM.
  • Other duties and responsibilities as assigned

Qualifications:

  • Minimum 3 years in related role
  • Experience with non-profit performing arts a plus
  • Exceptional written, verbal, and interpersonal communication skills
  • Strategic and imaginative thinking
  • Available evenings and weekends according to program and performance scheduling
  • Ability to work collaboratively across multiple departments in an enthusiastic and changing environment
  • Experience with CRM systems (we use Patron Manager)
  • Must have and effectively demonstrate a passion for the performing arts and a commitment to The Broad Stage’s mission

At The Broad Stage, we believe that the performing arts are a source of joy, nourishment and connection, and that art flourishes when we all cooperate to create a space for it. The Broad Stage recognizes that the values of equity, diversity, inclusion, justice and respect must be fundamental to our work, and it is the responsibility of our staff, artists and patrons to create a welcoming environment for all. We take pride in the culture we are cultivating within our organization, as we celebrate the differences that bring us closer together.

Compensation: Salary range $55,000-$65,000 commensurate with experience. Full-time, non-exempt, with benefits including matching 401K plan.

How to Apply: Please submit your cover letter and resume to employment@thebroadstage.org and put “Manager, Revenue Strategies & Analytics” in the subject of the email.

The Broad Stage is an Equal Opportunity Employer and all qualified applicants for employment will have full and equal access to employment opportunities. 

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