Interdisciplinary

As a strong ambassador of our mission, the Volunteer Engagement Coordinator recruits new volunteer tutors and inspires community members to get involved with 826 Valencia. The Volunteer Engagement Coordinator plans, schedules, and attends recruitment events to raise awareness of our programs and their impact, gets potential volunteers excited to work with students, and co-facilitates all training and orientation events for new volunteers so they are well-equipped to be excellent tutors and role models. The ideal candidate is energized by working with people of all backgrounds, is detail-oriented and adept at data tracking and analysis, and is passionate about developing systems that will enhance our recruitment and retention approach. Strong communication and organizational skills are vital to meeting the volunteer team’s goals successfully.

POSITION SNAPSHOT

*Recruit and train a diverse group of volunteers  
*Collaborate across teams to understand and meet volunteer placement needs
*Implement effective communication, data, and team systems
 

WHO WE ARE

826 Valencia is an award-winning nonprofit dedicated to supporting under-resourced students ages six to eighteen with their creative and expository writing skills, and to helping teachers inspire their students to write. Our innovative model has inspired more than 40 like-minded organizations worldwide.

We offer a highly collaborative, bustling work environment full of passionate professionals who strive to create programs that transform our students’ relationships to writing, and to build an inclusive community that meets the needs and reflects the diverse backgrounds of our students.

REPORTING RELATIONSHIP

The Volunteer Engagement Coordinator reports to the Director of Volunteer Engagement.

MAJOR RESPONSIBILITIES

Volunteer Recruitment & Engagement

**Monitor the volunteer application system and respond to general email inquiries daily; coordinate the volunteer placement system with monthly outreach and follow-up phone calls to place volunteers into programs
**Source content and write the biweekly digital Volunteer Newsletter to the volunteer community, featuring highest need shifts and upcoming 826 Valencia events; amplify the voices of 826 Valencia students in communications
**Establish and expand the 826 Valencia volunteer pool by creating print collateral and tabling at outreach events
**Implement specialized recruitment campaigns to attract volunteers for specific programs where bilingual skills are beneficial or affinity-based tutor placement is required 
**Coordinate and host volunteer engagement events, both in-person and virtual
 

Volunteer Training

**Coordinate and schedule all General Volunteer Orientations, update and track attendance 
**Update content slides and co-facilitate orientations with the Volunteer Engagement Team
**Support youth volunteer training and placement into programs
 

Data Analysis & Systems

**Support input and tracking of data related to volunteers using Salesforce; keep data secure and maintain confidentiality for Department of Justice, TB and other confidential records
**Maintain and enhance systems for analyzing data from volunteer surveys, especially related to demographics and feedback on cultural competence training
 

Other Responsibilities

**Participate in staff and departmental meetings, internal committees on diversity, equity and inclusion, the annual 826 National conference, anti-racism trainings, other professional development activities, and performance appraisal systems
**Proactively raise issues with the Supervisor to prioritize tasks and implement solution; meet all deadlines and maintain accurate timesheets
**Support programs as needed in order to gain a broad and deep understanding of our work; all non-programs staff are expected to tutor with at least one program per week (approx. 2-4 hours)
**All other duties assigned by the Executive Director and Supervisor
 

EDUCATION AND EXPERIENCE REQUIREMENTS

**High school diploma or equivalent (bachelor’s degree preferred)
**Prior work or volunteer experience with outreach, volunteers or non-profit organizations
**Facility with Google Suite, Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), and Zoom 
**Experience using Salesforce for data entry (preferred)
**Any fluency level in spoken and/or written Spanish, Chinese, Arabic, Tagalog, and/or Vietnamese (preferred)
**Able to complete a background check and tuberculosis screening. We will consider qualified applicants with arrest and conviction records for employment, pursuant to the San Francisco Fair Chance Ordinance, but will not hire anyone with a record that includes a conviction of a serious or violent felony, sexual offense, or controlled substance offense
**Able to provide proof of up-to-date COVID-19 vaccination including all booster doses when eligible, or participate in an interactive process for accommodations. Able to follow COVID-19 health and safety guidelines

Required Competencies

**Develops individual work plans with goals and interim milestones to manage one’s own work, ensuring high-quality and timely delivery
**Produces crisp, engaging and quality communications, both written and verbal; openly and regularly communicates information about progress towards goals with the Supervisor and team
**Excellent interpersonal skills; builds authentic relationships with colleagues across roles, teams, and identities, demonstrating curiosity about others’ backgrounds and perspectives
**Ability to work with a culturally diverse population and a variety of stakeholders and audiences; seeks to embody 826 Valencia’s values around diversity, equity, and inclusion
**Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness; supports the work of colleagues, engages meaningfully to provide input or partner when appropriate
**Approaches new ideas, changes in work, or challenges with a sense of possibility, openness, positivity, and solutions-based aptitude; Demonstrates ability to adapt to various working and management styles
 

OTHER DETAILS

This non-exempt, salaried, full-time role (40 hours per week, Monday through Friday, 9 a.m. to 5:30 p.m.) is based at the Mission Center, 826 Valencia St., San Francisco, an open-office environment where there may be substantial ambient noise and overheard conversations. The schedule is subject to change based on programmatic needs, and working some evenings and weekends may be required. Candidates must be located in or willing to relocate to the San Francisco Bay Area, as this role requires substantial time at various 826 Writing Centers and other locations in San Francisco.

COMPENSATION

**$50,000 to $55,000 Annual Salary
**Paid Time Off: 15 Vacation days per year (increases to 20 days after two years), 9 **Wellness days per year, 13 Holidays, and winter office closure
**Employer contributions to health insurance coverage for employee and dependents, Employee Assistance Program, group life insurance
**Pre-Tax Savings: 401(k) plan with employer match, Flexible Spending Account for health care and dependent care expenses, Commuter Benefits
**Professional development funds (budget permitting)
**Relocation support may be available for moving to California from another state or country
**40% discount at all 826 Valencia stores
TO APPLY

Fill out this short application and submit your cover letter and resume to hiring@826valencia.org by Sunday, May 21. Please write the position title in the subject line. Applications will be reviewed on a rolling basis. Open until filled

826 Valencia is an equal opportunity employer committed to achieving a diverse staff and inclusive work environment. Candidates who identify as Black, Indigenous or people of color are strongly encouraged to apply. 826 Valencia does not discriminate on the basis of race, ethnicity, age, religion, sexual orientation, political orientation, disability, veteran status, or gender identity or expression. For more information, read the 826 Stand: http://826valencia.org/the-826-stand/. You can read about our core values at https://826valencia.org/core-values/.

The Communications Coordinator helps amplify the voices of our students, conveys our imaginative brand, and elevates the work of 826 Valencia through our newsletters, website, social media, community partnerships, and other external communications. The ideal candidate loves to come up with clever ways to promote our work and grow our audience.   We are looking for someone who is a strong writer and communicator who can create messages in the 826 voice that effectively engage various stakeholders (students, families, teachers, donors, and volunteers). The Communications Coordinator is a member of 826 Valencia’s Advancement Team, which is responsible for communications and fundraising.

POSITION SNAPSHOT

• Write clever and inspiring content that amplifies student voices, connects diverse audiences with our mission, and grows our audience base 
• Collaborate across teams to surface stories to share with external audiences
• Be the primary author and coordinator for our newsletters, social media, and website

WHO WE ARE

826 Valencia is an award-winning nonprofit dedicated to supporting under-resourced students ages six to eighteen with their creative and expository writing skills, and to helping teachers inspire their students to write. Our innovative model has inspired more than 40 like-minded organizations worldwide.

We offer a highly collaborative, bustling work environment full of passionate professionals who strive to create programs that transform our students’ relationships to writing, and to build an inclusive community that meets the needs and reflects the diverse backgrounds of our students.

REPORTING RELATIONSHIPS

The Communications Coordinator reports to the Communications Manager. 

MAJOR RESPONSIBILITIES

Communications

• Coordinate all aspects of social media planning and implementation (mainly  Instagram, LinkedIn, Twitter, and Facebook), including content development, scheduling, community management, and data analysis; collaborate with staff to source content and populate a content calendar
• Implement systems and structures to regularly update website and social content for current, clear, engaging, compelling information which is easy for stakeholders to navigate
• Collaborate with teams across the organization to create and publish content for 826 Valencia’s newsletters, social media platforms, print collateral, and other external and internal communications; write in the whimsical, wonderful, and weird 826 Valencia voice
• Coordinate newsletter content in collaboration with staff in other departments (eg. Volunteer and Programs teams), edit all 826 Valencia newsletters and serve as the primary author of the Monthly Newsletter and Staff Newsletter; track success of newsletters
• Maintain data tracking systems to inform strategic decision-making; help set team goals and track metrics via Google Analytics, Mailchimp, and social media analytics platforms
• Advance the goal of amplifying our students’ voices by supporting book and podcast promotion and distribution, as well as special publishing opportunities through community partnerships
• Support Communications Manager with time-sensitive media requests

Other Responsibilities

• Actively participate in 826 Valencia meetings, internal committees on diversity, equity and inclusion, performance appraisal systems, and other work events, such as anti-racism trainings, professional development workshops, and the annual 826 National conference
• Support programs as needed in order to gain a broad and deep understanding of our work; tutor with at least one program per week (approx. 2-4 hours)
• Represent 826 Valencia at community fairs, special events, and partner venues as needed
• Proactively raise issues with the Supervisor to prioritize tasks and implement solutions. Meet all deadlines and maintain accurate timesheets
• All other duties assigned by the Executive Director, Director of Advancement, and Supervisor

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree or equivalent experience
• Facility with Google Suite, Microsoft Office Suite (Word, Excel, PowerPoint), Zoom, and macOS
• 1-2 years experience with nonprofit communications (preferred)
• Website development skills and/or WordPress fluency (preferred)
• Experience with Canva (preferred)
• Experience with social media scheduling platforms (preferred)
• Photography and/or videography experience (preferred)
• Able to travel between 826 Valencia Writing Centers and events
• Able to complete a background check and Tuberculosis screening. We will consider qualified applicants with arrest and conviction records for employment, pursuant to the San Francisco Fair Chance Ordinance, but will not hire anyone with a record that includes a conviction of a serious or violent felony, sexual offense, or controlled substance offense
• Able to provide proof of COVID-19 vaccination including all booster doses when eligible, or participate in an interactive process for accommodations. Able to follow COVID-19 health and safety guidelines

Required Competencies

• Produces crisp, engaging and quality communications, both written and verbal
• Understands how various roles, responsibilities and players, both internal and external, contribute to the mission of the organization
• Actively seeks input from team, pushing self to find and incorporate perspectives from team members from different backgrounds
• Approaches new ideas or challenges with a sense of possibility, openness and positivity
• Develops individual work plans with goals and interim milestones to manage one’s work. Openly and regularly communicates information about progress towards goals with Supervisor and team
• Excellent interpersonal skills. Builds authentic relationships with colleagues and external stakeholders across identities, demonstrating curiosity about others’ backgrounds and perspectives
• Seeks to embody 826 Valencia’s values around diversity, equity, and inclusion

OTHER DETAILS

This non-exempt, salaried, full-time role (40 hours per week, Monday through Friday, 9 a.m. to 5:30 p.m.) is based at the Tenderloin Center, 180 Golden Gate Ave., San Francisco. Candidates must be located in or willing to relocate to the San Francisco Bay Area, and able to work in an open-office environment where there may be substantial ambient noise and overheard conversations. Flexible work-from-home options up to three days a week, depending on job responsibilities and future organizational and/or team decisions, and working some evenings and weekends may be required. 

COMPENSATION

• $50,000 to $55,000 annual salary, with up to $1,500 per year language premium for employees who meet the criteria
• Paid Time Off: 15 Vacation days per year (increases to 20 days after two years), 9 Wellness days per year, 13 Holidays, and winter office closure
• Employer contributions to health insurance coverage for employee and dependents, Employee Assistance Program, group life insurance
• Pre-Tax Savings: 401(k) plan with employer match, Flexible Spending Account for health care and dependent care expenses, Commuter Benefits
• Professional development funds (budget permitting)
• Relocation support may be available for moving to California from another state or country
• 40% discount at all 826 Valencia stores

TO APPLY

Fill out this short application and submit your cover letter, resume and relevant writing sample to hiring@826valencia.org, with “Communications Coordinator” as the subject. Applications due by April 27, 2023, and reviewed on a rolling basis. Open until filled

826 Valencia is an equal opportunity employer committed to achieving a diverse staff and inclusive work environment. Candidates who identify as Black, Indigenous or people of color are strongly encouraged to apply. 826 Valencia does not discriminate on the basis of race, ethnicity, age, religion, sexual orientation, political orientation, disability, veteran status, or gender identity or expression. For more information, read the 826 Stand: http://826valencia.org/the-826-stand/. You can read about our core values at https://826valencia.org/core-values/.