The Coordinator, Education Programs provides administrative, customer service and event support related to the education programs, including but not limited to the primary programs: Cassin Promise and Summer at the Center, with additional programmatic support to the Beckman Arts & Science Festival, Internships, and other programmatic events that are facilitated on-site at Segerstrom Center for the Arts and in schools and the community. The Coordinator, Education Programs is responsible for supporting the coordination of art education experiences on-site, at schools and community partner sites, processing payments, administering contracts and agreements, creating schedules, generating and verifying reports, updating internal department records, in addition to providing support to the full education team in alignment with departmental goals and objectives. This opportunity is full-time, 40 hours per week.

JOB DUTIES*:

Provide excellent customer service, communication and administrative support for the Center’s on-site Education programs including but not limited to the following primary programs: Cassin Promise and Summer at the Center, with additional programmatic support to the Beckman Arts & Science Festival, Internships, and other programmatic events as assigned. 
Monitor Education calendar and scheduling for internal team needs. 
Database entry and record-keeping.
Program data tracking and reporting.
Orders, maintains, and replenishes team and program supplies as needed.
Provide meeting prep support including scheduling, materials, and follow up needs. 
Provide event support for Internships, summer camps, Cassin Promise on-site events, and other education programs as assigned. 
Provide weekly administrative support to the Cassin Promise program by:Scheduling artists for bookings.
Sending booking agreements to artists and partner organizations.
Sending booking reminders for all artists and partners.
Sending survey links at the end of each booking.
Sending participating student parent engagement communication to partners.
Creating and distributing artist invoices and submitting invoices for payment.
Coordinating, ordering and delivering supplies or food as needed to partner sites.
Reviewing and compiling survey data, and reporting to Senior Manager, Education Programs.
Facilitation and tracking of annual contracts and fingerprinting/livescan as needed.
Support with facilitation of the scheduling, planning, implementation, invoicing, and evaluation for Segerstrom Center Cassin Promise programming, off-site partner visits, and on-site events, communicating directly with partners via telephone and e-mail. 
Monitor and track Cassin Promise program quality through survey evaluation forms, communication with partners, planning meetings, and off-site programming visits, in conjunction with Senior Manager, Education Programs.
Expand/recruit/train additional necessary teaching artists, in conjunction with Senior Manager, Education Programs.
Represent Segerstrom Center’s education programs on-site, at schools and community events.
Exercise discretion and maintain confidentiality in carrying out responsibilities.
Being present before, during, and after department events; includes events occurring before and after traditional work hours and/or on weekends.  Flexibility in work hours is a necessity for the Segerstrom Center’s education and community work.
Additional administrative support for education programs as assigned.
*-  Other duties may be assigned by the supervisor in support of departmental goals

REQUIREMENTS*:

Bachelor’s degree preferred or equivalent work experience, with a practical understanding of K12 academic setting and arts administration desired. 
Experience working around or directly with high-risk young people, particularly teens, is preferred.
Punctuality and availability to work a flexible schedule including early mornings, evenings, weekends, and holidays, as needed.
A valid California driver license with appropriate state-required insurance coverage.
Reliable form of transportation for off-site events, visits, and meetings.
Reliable high-speed internet connection in home environment for occasional remote work.
*  – Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of their job

COMPETENCIES: 

Strong intra/interpersonal skills and an authentic, collaborative approach to develop and maintain internal and external relationships. 
Professional written and verbal communication skills.
Ability to regularly problem-solve and negotiate with tact and diplomacy.
Ability to work on multiple projects at once in a fast-paced environment.
A dedicated team player with strong attention to detail.
The ability to organize and work independently with a minimum of supervision in accordance with established procedures. 
The ability to focus for prolonged periods of time, to remain alert and cognizant of duties and responsibilities, and to remain accountable for assigned duties.
Ability to interpret and operationalize organizational and professional policies.
PHYSICAL DEMANDS: 

Frequently perform desk-based computer tasks, use telephone, and write by hand.
Possess manual dexterity to finger, handle, and feel.
Regularly walk in the performance of duties.
Frequently stand, reach, stoop, kneel and crouch.
Ability to speak clearly with sufficient hearing to communicate effectively.
Occasionally lift and move up to 20 pounds.
WORK CONDITIONS: 

Occasional exposure to outside weather conditions.
The noise level is usually quiet, well-lit, and temperature controlled.
COMPENSATION: 

Salary Range: $20.00-$22.00/hour, Full-Time, Non-Exempt.
403B with match after probationary period.
Core Benefits + Supplemental benefits.
Time Off (Vacation, Sick, Personal, Company Holidays, Early Release).