Audience & Engagement Coordinator


Audience & Engagement Coordinator
Temporary- 1 Year Position 
June 1, 2021 – May 31, 2022
Starting Salary: $40,000 a year + generous benefits
Location: San Diego, CA

The Balboa Art Conservation Center (BACC) is seeking a passionate and community centered Audience & Engagement Coordinator. BACC is inviting applications to fill a full-time (37.5 hours a week), one-year, newly formed position which will support the organization’s efforts to expand its service and impact throughout the western region. The position is funded by the Mellon Foundation and has the potential to be extended beyond one year.

About BACC:
The Balboa Art Conservation Center was founded in the ‘70s as part of a national movement to create regional conservation centers that would serve collecting institutions within a certain geography. The goal was to centralize conservation and preservation services, bringing relief to museums, historical centers, libraries, etc., fulfilling their conservation needs without having to replicate the administrative, equipment, staffing and resources needed to run an entire conservation lab at every single institution. There are fewer  than a dozen of these regional conservation centers in the country and BACC is the only regional conservation center on the west coast. The Center is located in San Diego, CA on the ancestral homelands of the Kumeyaay Nation and our geographic area includes California, Arizona, Nevada, New Mexico, Hawaii, Oregon, Washington, Colorado and Alaska. We are currently a mighty eight member team, in a two thousand square foot facility on the second floor of a historical building in beautiful Balboa Park.

For more than 45 years, BACC has been fulfilling its mission as a conservation lab to provide conservation and preservation services for cultural institutions and private collectors for their works of art, cultural objects, and historic artifacts. In accordance with the American Institute of Conservation’s Code of Ethics and Guidelines for Practice, its highly trained conservators offer a rigorous and scientific approach to the preservation, examination, and treatment of cultural heritage objects. BACC  has various scientific and technological equipment to aid in the examination of works including Infrared Reflectography, X-radiography, and  X-Ray Fluorescence Spectrometry (XRF).

As a nonprofit organization, BACC is also committed to benefiting the public good by supporting training and education opportunities and partnering with stewards of community cultural collections.  BACC is expanding access to the field of conservation to historically underrepresented communities by expanding the existing knowledge base to include culturally conscious and responsive methods of conservation. In turn, BACC is committed to learning from and dialoguing with artists and caretakers of diverse cultural heritage and ancestral collections. We have a membership program that is open to collecting institutions such as museums, cultural centers, universities, and government entities.

About the Position:
The Audience & Engagement Coordinator will work closely with the Executive Director to support the expansion of services and impact through the engagement of multiple layers of public, establishing relationships with communities, institutions, and stewards of cultural collections. The position will be responsible for assessing, identifying, and engaging audiences, including but not limited to nonprofit collecting institutions, private collectors, community collections, individual donors, funders, individual living artists, and communities historically underrepresented in the field of art conservation and cultural preservation throughout the western region. The position will include the planning and execution of marketing and donor development duties with the goal of shifting these to reciprocal engagement of audiences centered around collaboration and co-creation.

The position of Audience & Engagement Coordinator will work at the core of BACC’s new vision for Equity, Inclusion and Representation bringing the organization closer to intentionally understanding and addressing the needs of our communities and members.


Audience Development

  • Center diversity, equity, and inclusion in all engagement
  • Strategize, establish and maintain constituent database and email lists
  • Identify audiences and collect contact information for audiences including but not limited to nonprofit collecting institutions, private collectors, community collections, individual donors, funders, individual living artists, and communities historically underrepresented in the field.
  • Support the development of data gathering and needs assessment tools such as surveys, questionnaires
  • Support the development of engagement strategies to better understand and address needs of different audiences
  • Conduct research and present insights to help inform decisions in engagement and program development
  • Assist in developing and maintaining partnerships with community-based organizations, artists and collectives through meetings, workshops, and other engagement activities


  • Assist with the development of print and electronic marketing materials to support outreach to, and engage members, donors, and partners
  • Maintain BACC’s social media calendar to engage with diverse audiences (generate, edit, and share content)
  • Curate BACC’s social media channels, monitor and respond to audience comments
  • Increase reach and engagement on all BACC social media platforms
  • Maintain BACC’s Weebly-platform website
  • Design, compose and publish BACC electronic newsletters
  • Monitor and analyze website and social media performance metrics and make recommendations on content, site design, and/or features as needed to optimize effectiveness

Donor Management

  • Strategize, establish and maintain donor database
  • Lead effective data tracking, input, gift recognition, and reporting.
  • Manage donor appreciation strategies
  • Assist with development of donor giving circles, giving programs, legacy gifts, etc.
  • Assist with cultivation of strong relationships with existing and new donors
  • Cultivate new donors, partnerships, relationships, opportunities, and revenue streams.

Institutional Member Management

  • Establish and maintain membership database and communications
  • Identify collecting institutions as potential new members
  • Assess member needs and propose improvements to membership benefits
  • Assist with development of member engagement opportunities
  • Collaborate with members and partners to develop and issue press and promotional materials highlighting relationships and significant achievements.

Support BACC in its commitment to creating a diverse, inclusive, and equitable institution by promoting equity in the workplace and fostering an environment that is welcoming, inclusive, and representative of ALL people. Commits to expanding engagement and education programs to demystify the field of art conservation and supporting training for emerging conservation professionals from BIPOC communities. And commits to supporting access to conservation, preservation, and collections care services for institutionally underrepresented communities, expanding its knowledge base to include culturally conscious and responsive methods of conservation and stewardship, and centering the voices, experiences, and narratives of BIPOC communities in the preservation of their cultural resources, intellectual property, and cultural heritage.

Perform any other duties reasonably related to the functions described above.

Preferred Qualifications:

  • 3+ years experience working in audience development and/or engagement at a non-profit organization or related organization
  • 2+ years experience working in marketing, communications, and/or social media platforms such as Twitter, Facebook, Instagram, TikTok, YouTube
  • Strong computer skills with proficiency in Microsoft Office (e.g. Word, Excel, Powerpoint, Outlook, databases), remote working platforms (e.g. GSuite, Google Meets, Teams, Zoom), online applications, email marketing software (e.g Mailchimp) and search engines
  • A commitment to diversity, equity, and inclusion
  • Database management and organizational skills
  • The ability to work both independently and as a member of a team
  • Comfort with constituent/donor management and content management systems, including websites
  • Written and/or verbal fluency in language(s) besides English a plus
  • Prior experience volunteering with or working for a museum, cultural center or nonprofit organization is preferred but not required
  • Preference will be given to those candidates who have additional experience with historically underrepresented communities
  • Preference will be given to those candidates with a demonstrated understanding and commitment to honoring BACC’s vision for equity and inclusion

Reports to:
Executive Director


  • The salary for this position is $40,000 for a period of one year. Benefits include:10 paid vacation days
  • 6 days of paid sick leave
  • 14 paid holidays
  • Health benefits (comprehensive medical and dental)
  • Retirement benefits after 1 year of employment
  • Life insurance and long term disability insurance after 1 year of employment

Application Process:

Applicants should submit the following, no later than April 20, 2021:

  • A statement of interest
  • Two work samples (grant proposal, engagement plan, marketing campaign, etc)
  • A current resume
  • Three references

Applicants must be authorized to work lawfully in the United States.

Please submit application packets via email to lgomezfranco@bacc.org with the subject line: “Audience & Engagement Coordinator”


Via US Mail to:
Leticia Gomez Franco, Executive Director
Balboa Art Conservation Center
PO Box 3755
San Diego, CA 92163

The Balboa Art Conservation Center is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation. Applicants from historically underrepresented communities are encouraged to apply. 

Apply Now


Expires: 2021-04-20


Balboa Art Conservation Center


San Diego


PO Box 3755, San Diego, CA 92163-3755




Visual Arts

Subscribe to the California ArtBeat weekly newsletter

Skip to content