Minnesota Street Project Art Services, founded & headquartered in San Francisco since 2016, is the Bay Area’s fastest growing and most innovative provider of highest quality art storage, installation, packing, crating, transportation, and solutions.  Our clients include private collectors, galleries, and institutions who value our emphasis on customer relationships, collection care, and creative problem solving.

As part of the Minnesota Street Project and affiliated with the Minnesota Street Project Foundation, 100% of our profits are used to support the visual arts ecosystem in the Bay Area.
 

Job Summary:

Minnesota Street Project Art Services is seeking a full-time Senior Shipping Project Manager, with at least 5 years’ experience in a leadership position at a museum, gallery, or art shipping organization.  The Shipping Project Manager will exhibit a friendly and approachable demeanor with all Minnesota Street Project clients, staff, and vendors, acting as a positive ambassador for the Art Services department, as well as the overall Project.  This person must value teamwork, collaboration, and community.  This person will demonstrate an understanding of Diversity, Equity, Inclusion, and Access in the arts and in our daily lives and has cultural flexibility/agility and a commitment to fostering a respectful and inclusive work environment.

Responsibilities:

• Receive both direct and indirect client inquiries, and respond in a timely manner, producing applicable timelines for jobs; producing estimates, entering pertinent job details, calendaring, and producing and obtaining field documents.
• Manage shuttle requests; providing estimates to clients and Project Managers, and scheduling collections and deliveries in collaboration with our Field Communications and Logistics Manager; creates load plans.
• Identify opportunities for future shipping program expansion, and spearheads development – regional and national shuttles, exclusives, art fairs, international shipping, freight forwarding, courier services, etc. The candidate should be capable of – and invested in – taking the lead on program expansion, refinement, and standards-setting. The candidate should have proven success in building and managing client and professional networks and routing.
• In collaboration with our Field Communications and Logistics Manager and Warehouse Coordinator, prepares art handlers in advance of their assignment and/or supports their needs while in the field, explaining/clarifying the details of the overall job, helping to proactively resolve issues that may arise, and when necessary, handles any client escalations.
• Manage external and internal requests for national and international shipments; sourcing estimates and coordinating shipments through 3rd party vendors; collaborate with various departments to meet client needs and provided timelines – receipts and releases in collaboration with our Warehouse Coordinator, collections and deliveries with Project Managers, and crating and packing with the Crate Shop Manager.
• Source and secure necessary job-related COIs, import/export documents, artwork authorizations, vehicle or machinery rentals, hotel reservations, per diems, and the like.
• Review monthly invoices for managed jobs, ensuring billed charges are within the original quoted range, and fields initial client inquiries, deferring to Manager or Client Services when appropriate.
• Attend weekly departmental meetings, as well as occasional events, meetings, and professional development as requested.
• Perform other related duties as required.
• Available to work 5 consecutive days of the week, between the hours of 8am and 6pm, and occasionally beyond.

Required Skills, Abilities, and Experience:

• Minimum 5 years experience in an art shipping organization, museum, or gallery; experience arranging domestic and international art shipments and knowledge of domestic shipping regulations, as well as international documentation and customs compliance.
• Proven interest and ability to nurture client relationships with empathy and to grow and maintain industry relationships.
• Works well in collaboration with others across departments.
• Outstanding time management: ability to quickly identify and safely resolve problems, ensuring projects stay on schedule, whilst keeping the client and team in communication.
• Demonstrate concern for detail, accuracy, and precise execution of work, while managing time and efficiency of individual and team performance.
• Excellent communication skills, both verbally and written.
• Work well independently and as a team; gracefully shift between warehouse, client, and office settings, whilst communicating along the way.
• Proficient with CRMs, Mac operating systems and software, including Adobe and Microsoft Suites and Filemaker Pro; knowledgeable with the G Suite and Sketchup a plus.

To Apply:

Please email resume with the subject line “Senior Shipping Project Manager – Last Name” to artservicesjobs@minnesotastreetproject.com.  No calls, please.  Thank you for your interest in Minnesota Street Project.

Benefits:
 
Minnesota Street Project offers a competitive benefits package that includes Medical, Dental, Vision, LTD, AD&D, Paid Time Off and Parental Leave, Retirement Savings, 401-k Plan, and Pre-Taxed Commuter and Childcare Benefits.

Equal Opportunity Employer:

Minnesota Street Project provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.