MOCA Education and Visitor Engagement sparks and deepens connections between visitors and contemporary art through welcoming front-of-house operations, stimulating conversations, and sustained, enrollment-based programs designed to create lasting, transformative impact. Through its programming for K-12 youth and educators, MOCA:

• makes education more collaborative, inclusive, and learner-centered
• nurtures intellectual growth through experiences with contemporary art, and
• increases access to the transformative power of contemporary art.

Central to this work is Contemporary Art Start (CAS), MOCA’s award-winning and longest standing education program. Over the past 35 years, CAS has served over 100,000 3rd-12th grade students across Los Angeles County through its dynamic combination of sustained teacher training, classroom curriculum, multiple class visits to MOCA, and family-involvement opportunities.

The School Programs Assistant reports to the Manager, School Programs and assists with all administrative aspects of CAS, both online and in-person. They coordinate among CAS staff and across departments to pave the way for logistically smooth and welcoming experiences for educators and students. The School Programs Assistant helps to develop relationships with teachers before, during, and after their participation in the program, helping to weave MOCA into the Los Angeles art education landscape.

The School Programs Assistant works collaboratively with the Manager, School Programs, the Manager, Teen & School Programs, and the Associate Director of Education to run and continually assess the effectiveness of systems and procedures.

The School Programs Assistant also performs general tasks for the department, including recording exhibition walkthroughs and adding captions to those videos and taking department meeting notes. They are responsible for promptly handling and redirecting mail sent to the department’s general email address. Occasionally, they will also need to schedule tour requests for non-CAS teachers and in the process, foster the development of new relationships. They will need to communicate clearly with Visitor Engagement, which books the museum’s self-guided visits.

Responsibilities:

• Communicate warmly and efficiently over multiple platforms (email, phone, moca.org, the CAS Teacher Portal, social media, and more) with teachers to help cultivate productive working relationships with past, present, and future program participants
• With guidance from the CAS management team, create streamlined, transparent administrative processes and records
• Provide ongoing feedback regarding all existing protocols and propose potential improvements as needed
• Schedule tours, manage program and workshop registrations
• Administer check requests
• Coordinate internally across MOCA about programs and logistical needs
• Assist at in-person and online teacher workshops, some of which take place on Saturdays
• Maintain financial records

 
 
Requirements:

• Commitment to continual learning through reflection
• Excellent organizational skills
• Excellent verbal and written communication skills
• Collaboration skills
• Willingness to work Saturday online and in-person events
• Familiarity with Google Suite or other word processing and calendaring systems required; familiarity with video conferencing technology and other online learning systems preferred
• Spanish fluency preferred

Pay rate: $21.33/hr

Position covered by MOCA/AFSCME Collective Bargaining Agreement: No

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, stand and sit for hour-long tours (shifts usually consist of two tours); use hands to operate, handle, or feel objects, tools or controls; and demonstrate effective communication skills. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.