Event Operations Coordinator

(Front of House Manager)

$4,762 – $5,650 / Month

Marin County

San Rafael, CA

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here.

As the major performing arts, events center, and fairgrounds in Marin County, Marin Center serves the community by bringing art, music, dance, and performance of all kinds to audiences around the Bay. Marin Center is comprised of the Marin Veterans’ Auditorium, the Showcase Theater, the Exhibit Hall and the Fairgrounds

Under general supervision, the Event Operations Coordinator (Front of House Manager) manages front of house operations necessary to ensure excellence in customer service, safety and comfort for all individuals who attend performances and events at the Marin Center; recruits, assigns, coordinates and provides lead direction to Assistant House Managers, Performance Attendants, Utility Workers and volunteer usher staff; oversees on-site operations of producers, exhibitors, concessionaires, security and other vendors; and performs related duties as required.

The Event Operations Coordinator is assigned to the Department of Cultural Services. The incumbent functions independently within clearly established policies and procedures as the assigned departmental representative at events to ensure operational effectiveness and to respond to emergency situations. Unusual problems or policy matters are referred to higher levels of management. 

Incumbent is required to work a flexible schedule, including weekends and holidays, overtime and on-call as dictated by events schedule.

The Highly Qualified Candidate: Highly qualified candidates will bring a breadth of experience as a house manager and/or event coordinator in a theatre, auditorium, fairground or other public facility, and this experience will include directly managing front of house operations, overseeing safety training and protocols, developing and executing customer service protocols and procedures, and recruiting, coordinating, and managing paid and volunteer front of house staff. Strongly desired skills include strong organizational skills, the ability to plan ahead, strong written and verbal communication skills, and the ability to deal with emergency situations, and demonstrable leadership.

The minimum qualifications are: One year of house management or event coordination experience in an auditorium, theater, fairground or similar public facility.

Filing Deadline: This recruitment will close on Thursday, January 19, 2023, at 4:00 PM PST. Apply online at: https://www.governmentjobs.com/careers/marincounty/jobs/3855501/event-operations-coordinator-front-of-house-manager or visit www.marincounty.org/jobs. For any questions, please contact the Marin County HR Dept at jobs@marincounty.org or call (415) 473-2126. EEO/TTY