SUMMARY

The person in this role will primarily report to the Director of Station Relations and Communications and will occasionally support the Senior Director of Engagement Operations; and will work to form a critical link between filmmakers and audiences by way of public media stations. Responsibilities include: working across functions, teams and external partners; engaging in communications on a variety of topics related to our documentaries such as film screenings, our mission and funding initiatives; producing events that promote our films and brands; tracking, researching and maintaining data within databases; and helping to create newsletters that keep audiences informed of all our offerings.

ESSENTIAL FUNCTIONS

• Communicate with television stations about ITVS documentaries, as well as virtual film screenings.
• Co-produce newsletters, webinars, and national OVEE events.
• Serve as a liaison with filmmakers to communicate and coordinate audience development strategies and timelines.
• Develop and maintain partner databases.
• integrate internal awareness of station priorities and out Online Viewing & Engagement Experience (OVEE) into all ITVS departments and initiatives.
• Identify and pursue opportunities for stations to integrate and promote ITVS content within stations’ initiatives.
• Maintain catalog of upcoming ITVS films for PBS member stations.
• Track broadcast and streaming data for Independent Lens films in Google Analytics and lead viewership-related research using Nielsen ratings; visualize trends and communicate results internally.
• Manage research projects; track stations’ initiatives and collaborations, including digital and broadcast productions, film festivals, and themed events.
• Working with the Senior Director of Engagement Operations, provide monthly platform metrics reports highlighting new and noteworthy insights and partner feedback to advance strategic goals
• Manage onboarding process for new virtual screening partners, sales demos, contracting, invoicing, account set-up, coaching, and tech support.
• Collect user experience feedback for product development, customer support solutions, and sales.
• Maintain media for virtual screenings and demos on YouTube, Vimeo, and PBS Media Manager.
• Draft newsletters that keeps partners and audience members informed about workshops, new platform improvements, and upcoming events.
• Contribute to developing ITVS culture by proactively participating in institutional programs and staff events
• Other duties may be assigned as needed

COMPETENCIES

• A commitment to social impact work and engagement in a variety of social, economic, and cultural perspectives.
• Cares about principles associated with diversity and inclusion; willing and wanting to support the voices and visions of underrepresented communities, and reflect the interests and concerns of a diverse society.
• Excellent writing and verbal communication skills with highly developed networking and presentation abilities, interpersonal skills, and discretion.
• Creative with a flexible mind-set; open to new ideas and practices.
• Exceptional organizational skills, with meticulous attention to detail.
• Ability to stay focused and produce reliable results.
• Adaptable and able to work in a fast-paced and constantly changing environment.
• Ability to prioritize and manage multiple assignments.
• Willing to support leadership’s decision and direction in a positive, professional and cooperative manner.
• Willingness to tackle matters outside area of expertise.
• Strong initiative, with the ability to work as a team member as well as independently.
• Great sense of humor helps too!

REQUIREMENTS

Required: Minimum of four years working at a media company, preferably in a communications, marketing, and/or outreach role.

Required: Minimum of four years developing and maintaining external client or partner relationships.

Required: Understanding of film, television, and/or new media, especially with regard to distribution, rights windowing, industry competition, storytelling and content marketability, and audience development.

Required: Intermediate technology proficiency (social media, account setups, chat software, watching and sharing online videos, webcasting software, etc.); proficient in Word, Excel, and the Google docs suite.

Required: Understanding of the marketing lifecycle, including campaigns, promotional assets, and platforms.

Required: Experience with data tracking and/or analysis.

Preferred: Passion for documentary film and a voracious appetite for all types of entertainment media.

Preferred: Proficiency with Google Analytics, Asana, Vimeo Pro, Photoshop, NetSuite, and/or MailChimp.

Preferred: Public media fandom.

COMPENSATION

This is an exempt position that offers a base salary of $65,000.00 with a robust benefits package.

APPLY AT WEBSITE: https://itvs.org/about/jobs

COVER LETTERS

It’s important for you to know we love cover letters, they help us understand why you are interested in working at ITVS and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter.

ITVS aspires to make the online job application process accessible to any and all users.

If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at jobs@ITVS.org

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin.

Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.