EDUCATIONAL ASSISTANT, Full Time / Permanent – Non-Exempt

An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum is recognized as one of the nation’s premier cultural museums. JANM is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife. Home of the National Center for the Preservation of Democracy and based in the historic Little Tokyo neighborhood, it has a nation-wide focus and international base of support.

The Education Assistant coordinates the activities of the Group Visits Program. On Tuesday through Saturday, this will involve scheduling group visits, volunteer docents and facilitators, and maintaining the group tour schedule on Altru and in google calendar. This position will work closely with staff and museum volunteers to fulfill institutional strategic priorities, the Education Unit Teaching Philosophy, and On-Site School Visit Learning Objectives. The Education Assistant works in close collaboration with colleagues in the Education Unit and Volunteer Office. Anti-bias and anti-racist teaching must be promoted. Proof of COVID-19 vaccination required. Position is Full-Time for up to 40 hours a week.

High School Diploma, Bachelor’s degree preferred; or an equivalent combination of education and experience. At least one year of experience working in a non-profit, volunteer centered organization in a customer service role. Administrative assistant experience in Education or Visitor Services/customer service role in a museum is beneficial. Understanding of basic principles of volunteer management. Museum education experience is beneficial. Professional phone and email manner is essential. Knowledge of Japanese American history and culture a plus. Computer literate, Internet savvy, and experience with MS Office, Zoom, Altru or similar software preferred, accuracy is essential. Familiarity with Google Calendar and Gmail a plus.

See janm.org/jobs for full job description. EOE

Benefits: Medical, Dental, ERISA 403(b), FSA, 17 paid holidays, sick and vacation time, complimentary family level membership, on-site parking, discounts in museum store and at on-site Chado Tea Room.

To apply, submit: Cover Letter, application form, and resume with references

Japanese American National Museum
Attn: Human Resources
Re: Educational Assistant
100 N. Central Ave, Los Angeles, CA 90012

Email: hr@janm.org  

Fax (213) 830-5673

No Phone Calls Please