ESSENTIAL RESPONSIBILITIES:

• Exhibits a friendly and approachable demeanor with all Minnesota Street Project clients, staff, and vendors, acting as a positive ambassador for Art Services, as well as the overall Project; maintains excellent relationships with clientele, including collectors, galleries, institutions, consultants, and other arts professionals, ensuring industry-leading client satisfaction.

• Receives both direct and indirect client inquiries, and responds in a timely manner, producing applicable timelines for jobs; uses our CRM to estimate, enter in pertinent job details, calendar, and produce field documents.

• Manages monthly Los Angeles shuttle requests; providing estimates to clients and Project Managers, and scheduling collections and deliveries in collaboration with our Dispatcher; creates load plans.

• Identifies opportunities for future shipping program expansion, and spearheads development – shuttles, exclusives, art fairs, etc.

• In collaboration with our dispatcher and Warehouse Coordinator, prepares art handlers in advance of their assignment and/or supports their needs while in the field, explaining/clarifying the details of the overall job, helping to proactively resolve issues that may arise, and when necessary, resolving client disputes.

• Manages external and internal requests for national and international shipments; sourcing estimates and coordinating shipments through 3rd party vendors; collaborates with various departments to meet client needs and provided timelines – receipts and releases in collaboration with our Warehouse Coordinator, collections and deliveries with Project Managers, and crating and packing with the Crate Shop Manager.

• Sources and secures necessary job-related COIs, import/export documents, artwork authorizations, vehicle or machinery rentals, hotel reservations, per diems, and the like.

• Reviews monthly invoices for managed jobs, ensuring billed charges are within the original quoted range, and fields initial client inquiries, deferring to report or Client Services when appropriate.

• Attends weekly department meetings, as well as occasional programming events at 1275 Minnesota Street.

• Performs other related duties as required.

Reports to Head Project Manager

MINIMUM QUALIFICATIONS:

• Minimum 5 years experience in an art shipping organization, museum, or gallery; experience arranging domestic and international art shipments and knowledge of domestic shipping regulations, as well as international documentation and customs compliance.

• Ability to quickly identify and resolve problems, effectively prioritize, and manage time efficiently, ensuring projects stay on schedule.

• Demonstrated concern for detail, accuracy and precise execution of work; excellent communication skills, both verbally and written; highly organized.

• Proficient with PC and Mac operating systems and software, including Adobe and Microsoft Suites and Filemaker Pro; knowledgeable with the G Suite, AutoCAD, Sketchup, and CRMs a plus.

BENEFITS:

Minnesota Street Project offers a competitive benefits package that includes Medical, Dental, Vision, LTD, AD&D, Paid Time Off and Parental Leave, Retirement Savings, 401-k Plan, and Pre-Taxed Commuter and Childcare Benefits.

Equal Opportunity Employer:

Minnesota Street Project provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please email a single PDF that includes a cover letter, resume, and salary requirements with the subject line Shipping_Project_Manager_LAST NAME to artservicesjobs@minnesotastreetproject.com.

No calls, please. We will respond only to applicants we intend to interview.

Thank you for your interest in Minnesota Street Project Art Services.