Los Angeles

Director of Community Outreach and Public Programs

MOCA was founded by a group of visionary artists, philanthropists, and civic and business leaders in 1979 with the mission of building a permanent forum for contemporary art in Los Angeles. With a world-class collection of nearly 8,000 objects, MOCA is committed to the collection, presentation, and interpretation of art created after 1940 in all media. The museum has achieved remarkable growth with two Los Angeles locations of architectural renown; education programs that are widely emulated; award-winning publications that present original scholarship; and groundbreaking monographic, touring, and thematic exhibitions of international repute that survey the art of our time.

MOCA is an inclusive place where a multiplicity of artists, audiences, and community intersect. Offering free general admission through the Art for All initiative, MOCA exhibitions welcome nearly 200,000 visitors of all ages and backgrounds annually. Another 20,000 people are engaged through lectures, film screenings, and community events.

Overview
MOCA’s new Director of Community Outreach & Public Programs will oversee outreach programs and partnerships, as well as on-site public programs, including those related to exhibitions. The successful candidate will provide strategy, direction, and vision for the role of the contemporary art museum in the public sphere, deepening public and civic engagement. Key credentials include excellent verbal communication and negotiation skills, emotional intelligence, and extensive experience with planning conveneings and public programming, as well as facilitating open dialogue on critical issues. Strong candidates will have a demonstrated ability to achieve agreements for mutual benefit, working knowledge of DEI&A best practices, particularly intersectional issues in the area of pursuing racial equity; and the ability to prioritize impacted populations in decision-making, with lived experience in communities highly affected by structural or systemic barriers.

This new, full-time permanent position will play a critical role in MOCA’s organizational structure and is made possible with seed funding from the Leadership in Art Museums initiative, a collaboration between the Alice L. Walton Foundation, Ford Foundation, Mellon Foundation, and Pilot House Philanthropy designed to advance racial equity within museum leadership roles.

The Director of Community Outreach & Public Programs will create vibrant conditions for building reciprocal relationships in the community to transform MOCA’s practices and public programs, and grow a thriving, diverse community around and within MOCA.

The Director of Community Outreach & Public Programs position will participate fully in MOCA’s DEI&A initiatives and processes, infusing best practices into all activities, both public-facing and internal. This position will cultivate external relations and develop programs that advance equity while supporting art and artists.

This position will also prioritize opportunities to align MOCA’s programming with the objectives of Los Angeles County’s Cultural Policy Strategic Plan, which centers equity and access.

 

Essential Functions

  • Develop, execute, and evaluate a well-balanced roster of mission-driven programs that create long-lasting, impactful relationships between the museum and its diverse publics.
  • Develop racial-equity-centered dialogues and encounters between MOCA representatives (including staff, board, and donors), artists, and key community constituencies.
  • Work with The Maurice Marciano Director, Chief of Public Engagement, Learning & Impact, Chief Curator & Director of Curatorial Affairs, Chief Communications Officer, and Director of Education & Visitor Engagement to integrate strategic goals, exhibition, collection, and education program, and public engagement objectives.
  • Conduct internal readiness assessment with key MOCA staff and external stakeholders to identify recent, historical, and desired relationships to community entities, including schools, local businesses, elected officials, and neighboring cultural organizations; develop a map of relationships that includes qualitative data about the nature of those relationships.
  • Manage contracts with program participants; arrange travel and artist, performer, and speaker service provisions.
  • Supervise Public Programming Associate and work cross-departmentally with staff in support areas including Audio Visual, Visitor Engagement, Facilities, and Security to realize planned programs and initiatives.
  • In consultation with colleagues in Curatorial; Advancement; and Public Engagement, Learning & Impact, identify potential audiences for specific exhibitions/programs.
  • Collaborate internally to develop interpretive and wayfinding strategies.
  • Broker inclusive conversations with MOCA’s interpretive, programming, communications, operations, and events teams to ensure community concerns are taken into account, and with external representatives as needed.
  • Represent MOCA in community meetings and other public forums involving key constituent communities.
  • Make recommendations for potential for exhibition- or topic-specific advisory groups on an annual basis.
  • In collaboration with the Chief of Public Engagement, Learning & Impact, develop and manage public programs budgets.
  • Participate in and support promotional efforts around Community Engagement and Public Programs in tandem with the Communications team.
  • Participate in the development of funding sources for programs, including foundation, corporate, and individual sponsorships; collaborate with the Advancement department to participate in donor cultivation and write grants.
  • Ensure that public programming occupies a leading role in the museum’s efforts to enhance diversity, equity, inclusion and accessibility (DEI&A) goals.
  • Other projects as needed.

 

Requirements:

  • Exceptional communication skills, written and oral; confidence in public speaking; and deftness with leading and moderating discussions
  • At least 5 years of professional experience in program development and project management in the non-profit cultural sector
  • Deep knowledge of contemporary art practices and of the museum field, locally, nationally, and globally
  • Demonstrated record of successfully fostering connections with artistic partners, program attendees, cultural organizations, and community groups, and of serving as a primary liaison between an institution and its publics
  • Must be highly detail-oriented, hands-on, and enterprising when it comes to production
  • Proven commitment to diversity, equity, inclusion and accessibility (DEA&I)
  • Proficiency with Google applications and all Microsoft office software.
  • Possession of an M.A. in art history, museum studies, studio art, art education, or related subject is highly preferred
  • Previous experience in curating exhibitions, publishing books, and/or producing performances/events is a plus

 

Salary Range: $90,000 – $105,000

POSITION COVERED BY MOCA/AFSCME COLLECTIVE BARGAINING AGREEMENT: NO

 

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment is required. Heavy usage of computers and phones required.

The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other status protected under applicable federal, state or local laws. Our policy reflects and affirms the Museum of Contemporary Art’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Chief Executive Officer – Pasadena Symphony and POPS

Organization

The Pasadena Symphony and POPS (Symphony and POPS), based in Pasadena, is the musical crown jewel of the San Gabriel Valley and attracts audiences from across Southern California. Founded 91 years ago, the organization has a rich history of musical and cultural investment in the region, performing an enriching and engaging classical and contemporary repertoire, and educating aspiring musicians.  Its mission is to provide musical concerts of the highest quality ranging from orchestral performances to world-renowned artists in recital, and to provide the broadest access to youth education programs and the performing arts through community engagement and artistic innovation. The organization provides year-round programming, featuring classical performances and holiday programming in the winter months, and POPS programming in the summer months.

The Pasadena Symphony is featuring Music Director candidates in the 2023-2024 season, and expects to conclude its artistic leadership search in early 2024. The POPS is under the artistic leadership of multi-platinum-selling, Emmy and Grammy Award-nominated entertainer and Principal Pops Conductor Michael Feinstein supported by Resident Pops Conductor Larry Blank. The organization employs approximately 60 per-service musicians, represented by American Federation of Musicians (AFM) Local 47,  many of whom are featured in countless motion picture scores and perform with a wide variety of ensembles. With their extensive recording and live performance credits, the musicians of the Symphony and POPS are among the most heard in the world. The Symphony and POPS showcases these fine artists, together with notable guest performers, in two exceptional venues — the 1,262-seat Ambassador Auditorium, known as the Carnegie Hall of the West, which houses the six-concert Symphony season, and the verdant Los Angeles Arboretum & Botanic Garden, which accommodates 5,000, as home to the six-concert summer POPS season. Additionally, the organization presents its Holiday Candlelight performances in the 900-seat All Saints Church in Pasadena and hosts a free Music Under the Stars event for the community on the grounds of Pasadena City Hall each summer.

The organization is committed to youth education and community through its partnerships with the Pasadena United School District and the Pasadena Youth Symphony Orchestra (PYSO). Between both programs, the Symphony and POPS serves approximately 900 students each year, 400 through music education in area schools, and 500 students in the PYSO. The PYSO comprises students of all levels, from grades 4-12, from over 50 schools in Southern California, and has provided musical education and performance opportunities for more than five decades. Currently, dedicated youth receive advanced weekly instruction and exposure to challenging music through a rigorous program that emphasizes ensemble playing. In total, the Symphony and POPS serves more than 45,000 patrons through its educational and musical programming, educational initiatives, family events, PYSO, and additional community engagement activities.

The Symphony and POPS’ Board of Directors consists of 33 members, led by President Robert Michero. The Committees of the Board include Executive, Finance, Investment, Governance, Personnel, Education, Community Engagement and Development, and an ad hoc Audit Committee. The Chief Executive Officer (CEO) serves as an ex-officio member of each committee. The CEO oversees a five-person senior leadership team and is responsible for a total team of nine full-time employees and several part-time employees, interns, and concert production staff. The organization enjoys the support of more than 250 volunteers each season, including The Women’s Committee, a dedicated affiliate group that fundraises for and promotes the Symphony and POPS by, among other activities, presenting their Holiday Look In and Boutique every December.

The organization anticipates approximately $5.8 million in revenue for fiscal year 2023 consisting of $2 million from contributions and grants and $3 million from program revenue, with the remainder derived from investments and other income. Its permanently restricted endowment stands at approximately $5.2 million. Additionally, the organization holds an unrestricted cash reserve of $3.8 million in its Board Designated Fund, which the Board may deploy to fund current operations or special projects, address emergencies, or as otherwise may be consistent with the organization’s charitable purposes.

 

Community

Located 10 miles northeast of downtown Los Angeles, the City of Pasadena is a center for arts and culture, entertainment, commerce, and education. Its high quality of life and thriving economy make it an attractive destination for residents, workers, and visitors. The Symphony and POPS serves the Greater Los Angeles region, and primarily engages communities located in the San Gabriel Valley, which covers an area of over 200 square miles and includes 31 cities and five unincorporated communities. Of its 1.5 million residents, 37% are European American, 30% Latino, 13% multiracial, 12% Asian, 7% African American, and 1% other. The American Community Survey estimates that, among residents 25 years of age or over, 85.5% are high school graduates and 45.6% have at least a bachelor’s degree.

Symphony and POPS is well-situated, as arts and culture thrive in the city and across the San Gabriel Valley. Pasadena Playhouse, winner of the 2023 regional Tony Award, has anchored Pasadena’s cultural life for more than a century, and it shares the theatrical stage with Boston Court Theatre, Sierra Madre Playhouse, and A Noise Within. To the east of Pasadena, the 130-acre grounds of the Huntington Library, Art Museum, and Botanical Gardens attract thousands of people each year to conduct research and enjoy its diverse works of art, including Thomas Gainsborough’s The Blue Boy.  Nationally renowned Pasadena museums also include the Norton Simon Museum, Pasadena Museum of Art, Gamble House, and USC Pacific Asia Museum. Pasadena is a pioneer in the historic preservation movement and a must-see American architectural destination. It is best known for its iconic residential architecture featuring everything from Beaux Arts to Spanish Revival to Craftsman styles. Tree-lined streets feature beautifully preserved Craftsman bungalows by Henry and Charles Green, and 1920s revival style historic landmarks adorn Pasadena’s Old Town district.

Nestled at the intersection of several major thoroughfares and served by an efficient light rail system, Pasadena and the San Gabriel Valley also enjoy ready access to three nearby airports. Bob Hope Burbank Airport is 20 minutes from Pasadena, Los Angeles International Airport is a 45-minute drive to the west, and Ontario International Airport is an hour east on Interstate 10. The city’s two largest employers are California Institute of Technology and Jet Propulsion Laboratory, which is operated by California Institute of Technology under contract to the National Aeronautics and Space Administration (NASA). Pasadena is also headquarters to significant financial institutions, as well as healthcare and research leaders, including Huntington Memorial Hospital, Kaiser Permanente, and Huntington Medical Research Institute, all of which are supported by Pasadena’s highly educated workforce. Additional and notable educational resources include ArtCenter College of Design, Pasadena City College, and Polytechnic School, a highly regarded, private secondary school.

Sources: Pasadena-chamber.org; cityofpasadena.net; visitpasadena.com; census.gov

 

Position Summary

The CEO will uplift the mission and vision of Symphony and POPS, guide the operational and fiscal functions, and co-curate inspiring musical programming with the Music Director, Principal POPS Conductor, and Chief Operating Officer, with an eye toward artistic innovation and audience development. Reporting to the President and working closely with the Board, the CEO will lead donor engagement, proactively recruit and retain exceptional board members, support and mentor the staff team, and inspire exceptional and collaborative relationships with stellar musicians. Leveraging the power of an expert and dedicated staff, and an energized and dynamic Board of Directors, the CEO will expand the organization’s reach and scope, creating meaningful partnerships with key internal and external stakeholders, musicians, and philanthropic partners. Building on the Symphony and POPS’ resilient financial performance during the pandemic, the CEO will maximize ticket sales and other earned revenue opportunities and execute the organization’s critical contractual relationships.

 

Roles and Responsibilities

Relationship Building, Donor Relations, and Communication

  • Build strategic partnerships and cultivate meaningful relationships with donors, community stakeholders, strategic partners, volunteers, board, staff, and musicians.
  • Inspire philanthropic engagement among board members, potential donors, and ticket buyers, as well as through management of a portfolio of current donors.
  • Engage in individual and corporate cultivation, stewardship, and solicitation in support of programmatic priorities and sponsorship opportunities.
  • Collaborate with the Chief Development Officer in the proactive identification of new individual and institutional revenue sources.
  • Foster positive interactions and open lines of communication with local performance venues, the Pasadena Unified School District, the American Federation of Musicians, the municipal governments of Pasadena, Arcadia, and other cities in the San Gabriel Valley, the County of Los Angeles, regional and national membership organizations, and other collaborative partners. 
  • Serve as a prominent, passionate, and inspirational spokesperson and ambassador at numerous public and private functions, in the media, and from the stage in ways that celebrate and promote the organization’s programming and community impact goals.
  • Connect with the Pasadena Symphony and POPS’ musicians, consistently serving as a visible and available liaison to the organization overall.
  • Embrace other relationship building, donor relations, and communication responsibilities, as needed.

Artistic Innovation and Organizational Strategy

  • Co-curate artistic offerings with the Music Director and Principal POPS Conductor to inspire and welcome diverse guest artists, composers, and musicians.
  • Establish the Symphony and POPS as an incubator of new ideas, creating opportunities to retain existing and attract new audiences through innovation and creative collaboration.
  • Engage the board, staff, and external stakeholders in a planning process to set strategic direction and implement various initiatives for the next decade.
  • Invest in innovative programs that build the organization’s reputation as a leading classical music and education organization.
  • Champion Symphony and POPS’ education and community engagement programming and provide guidance and leadership to balance the programs’ growth with appropriate staff resources and in collaboration with the respective departmental Directors.
  • Ensure that equity, diversity, inclusion, and access are integrated into all aspects of artistic, management, and board representation and decision making.
  • Partner with the Director of Marketing and Public Relations to expand marketing strategies, increase ticket sales, and develop action plans for public performances, organizational initiatives, and in support of the organization’s brand.
  • Embrace other artistic innovation and organizational strategy responsibilities, as needed.

Board Governance and Team Leadership

  • Collaborate with Board and Committee Chairs to oversee meeting agendas, materials preparation, goal setting, and presentations at board meetings that result in action-oriented decision making.
  • In partnership with board leadership, proactively cultivate diverse board members that reflect the skillsets, experiences, and community representation of transformational and visionary boards.
  • Develop and advise on board recruitment, orientation, education, and engagement activities, as well as leadership succession planning strategies.
  • Create and nurture a trusting partnership with the Music Director, Principal POPS Conductor, senior staff, and Orchestra Committee to build a resilient, high-performing executive leadership team with a welcoming and supportive organizational culture. 
  • Supervise, mentor, and attract an exemplary staff that supports the ongoing initiatives of the organization and the dynamic communities it serves.
  • Embrace other board governance and team leadership responsibilities, as needed.

Fiscal and Contract Management

  • Participate in collective bargaining agreement negotiations and engage with AFM Local 47 and other entities to ensure accountability for multi-year contracts in partnership with the Chief Operating Officer and outside legal counsel.
  • Strategize with the Chief Operating Officer in negotiations and contracts with artist managers and guest artists, as well as with the Music Director, Principal POPS Conductor, and others.
  • Serve as the Music Director’s main point of contact and engage with the musicians regularly in deepening authentic relationships and adhering to the collective bargaining agreement with the Chief Operating Officer.
  • Guide budget creation, monitoring, and reporting with the Chief Financial Officer, which includes establishing financial goals, controlling expenditures, maximizing revenues, understanding cash flows, creating forecasts, managing investments, and modeling financial scenarios. 
  • Embrace other fiscal and contract management responsibilities, as needed.

 

Traits and Characteristics

The CEO will be a human-centered, emotionally intelligent leader possessing a deep passion for the arts and an inherent eloquence in discussing classical music and music education. Demonstrating deep strategic and business acumen, the CEO will have strong listening and interpersonal skills. With an affinity for people and frequent interactions with others, the CEO will be open-minded, excited to gather information, and will explore new ideas before coming to a collaborative decision. The CEO will be proactive, business-minded, and decisive, but also invested in setting realistic goals that achieve impactful results. The ideal CEO will be even-tempered and convey gravitas through their experience while demonstrating humility and a willingness to adapt to changing circumstances.

Other key competencies include:

  • Leadership and Resiliency — The dexterity to organize and motivate others to accomplish goals, create a sense of direction, adapt to changing global circumstances, develop a deeply rooted organizational culture, and gain active participation from board, staff, musicians, donors, and strategic partners.
  • Interpersonal Skills and Decision Making — The flexibility to anticipate, meet, and exceed stakeholder and partner needs while analyzing information to make consistently sound choices.
  • Customer Focus and Diplomacy — The ability to understand diverse stakeholder perspectives and set a course of action that respects others, treats them fairly, regardless of personal biases or beliefs, while also effectively addressing difficult situations with grace.
  • Personal and Professional Accountability — The capacity to take responsibility for meeting the highest ethical standards in establishing relevant, realistic, and attainable goals and objectives while anticipating the effects, outcomes, and calculated risks of various options.

 

Qualifications

A minimum of seven to nine years of relevant senior management experience in maximizing philanthropic support, increasing earned revenues, and demonstrating financial accountability is necessary. A bachelor’s degree is required and a master’s degree or equivalent work experience in business, arts administration, nonprofit management, or a related field is preferred. A highly developed interest in classical music, popular music programming, and the performing arts is appreciated. Demonstrable experience in strategic partnerships and active community participation is needed, with innovative business experience welcomed. Candidates must also have exceptional writing and verbal communication skills, the ability to regularly travel throughout the region, and the capacity to attend evening and weekend performances.

 

Compensation and Benefits

The Pasadena Symphony Association offers an attractive compensation package with a competitive salary estimated in the range of $180,000 to $220,000. Employee health and insurance benefits are underwritten by the Symphony and POPS and include medical insurance via Kaiser Permanente along with life, dental, and vision insurance via Guardian Insurance, as well as a 401(k)-retirement plan. The Association also offers a generous flexible personal time off policy. The quality of life in the vibrant Pasadena community and San Gabriel Valley region is an inherent benefit of leading this unique and dynamic organization into the future.

 

Applications and Inquiries

To submit a cover letter and resume with a summary of demonstrable revenue, fiscal accountability, programming, and community engagement accomplishments (electronic submissions preferred), please click here or visit artsconsulting.com/employment. For questions or general inquiries about this job opportunity, please contact:

Bruce D. Thibodeau, President

Shawn D. Ingram, Vice President

8581 Santa Monica Blvd., Suite 406

Los Angeles, CA 90069-4120

Tel       (888) 234.4236 Ext. 201 (Dr. Thibodeau) or Ext. 220 (Mr. Ingram)

Email    PasadenaSymphony-POPS@ArtsConsulting.com           

 

The Pasadena Symphony Association is committed to creating a sense of belonging by providing broad access points to the world of symphonic music through our concert presentations, community engagement activities, and educational programs. We are committed to racial equity, and to fostering an environment of inclusion at our concerts, in our education programs, among our workforce and on our Board of Directors. Within this commitment, we strive to be a gathering place where people, regardless of background, feel welcomed to fully participate in the joy of live music. The Pasadena Symphony Association strives to reflect the broad culture of our community.

Retail Operations Coordinator

This position coordinates the functions of the Retail Operations Department, provides support to the MOCA Store Manager, Director of Retail Operations, and problem solving, weekly reports, end-of-month reports and inventory.

 
Essential Functions:
●      Assist Retail Director and Sales Manager with purchasing, vendor negotiations, monthly sales and inventory reports, yearly inventory management, weekly invoicing and weekly reordering

●      Work with Finance to report End of Month sales

●      Coordinate with Director and Sales Manager to oversee purchase requests and orders, receiving/transfers, shipping, adjustments, and damages

●      Work with Webstore Coordinator on the addition of new items to the store’s website and the inventory status of existing online offerings

●      Reconcile and code credit card expenses

●      Code and submit weekly invoices to pay vendors

●      Process paperwork for wholesale sales and maintain wholesale customer and product files

●      Manage the delivery and internal distribution of MOCA catalogues in concert with Curatorial staff

●      Coordinates the transfers of product between stores, delivery of deposits, and change orders for Geffen

●      Assist with special event or emergency coverage for Sales Associates in all MOCA Stores

 

Requirements:
●      Possession of effective interpersonal skills for working effectively with vendors, manufacturers, and company representatives

●      Excellent verbal and written communication skills, strong organizational skills and the ability to manage multiple projects simultaneously

●      Must be detail-oriented, self-motivated and flexible with scheduling

●      Strong administrative and recordkeeping skills

●      Proficiency with Shopify Pro software

●      Proficiency in Microsoft Word, Excel, Google Drive, Gmail

●      Ability to work some evenings and weekends (Sunday–Thursday, Thursday 6-8pm)

●      Possession of a bachelor’s degree in art history, art education, studio art, or related field a plus

 

Hourly Rate:  $22.26 per hour

Position covered by MOCA/AFSCME Collective Bargaining Unit Agreement: Yes

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Heavy usage of computers and phones required. Must periodically lift and/or move up to 30 pounds. Has a valid California driver’s license and ability to drive between locations.

 

The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other status protected under applicable federal, state or local laws. Our policy reflects and affirms the Museum of Contemporary Art’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Admissions CRM Administrator

Job Title:                              Admissions CRM Administrator

Department:                      Admissions

Reports to:                          Admissions & Recruitment Director

FLSA Status:                        Full-time, Non-exempt

Pay Scale:                            $26.44 to $28.85/hour

Schedule:                            Eligible for Hybrid Schedule after completing training period       

 

Summary:

The Southern California Institute of Architecture (SCI-Arc)  seeks an exceptional individual to join the Admissions team as an Admissions CRM Administrator who possesses Slate CRM implementation and maintenance experience. The ideal candidate for this role should have a positive attitude and an active, energetic mind. Under the direct supervision of the Admissions & Recruitment Director, the Admissions CRM Administrator’s key responsibilities are to implement process, data validation, and reporting. This role will help administer and grow the environment to best leverage it for the evolving needs of the Admissions office. The Admissions CRM Administrator will provide vision and support for developing, deploying, and customizing Slate to achieve enrollment goals for undergraduate, graduate, postgraduate, and non-degree programs.  

 

Essential Duties and Responsibilities:

  • Customize, build applications, and create forms and queries to support the admission cycle needs for inquiries, applicants, and admits, including responsibility for completion of annual cycle prep work for applications, and admission decision support
  • Build import processes and perform the import and reconciliation of all name acquisition data in a timely fashion
  • Design and create admission event portals
  • Recommend and implement solutions for Slate enhancements to support processing and operations initiatives
  • Manage data integrations and assist with error correction in the feed of data between systems, vendor files, and site-specific forms that insert records into the system; develop in-depth knowledge of data integrations and business process data usage ensuring optimal data integrations and troubleshooting when necessary
  • Assist with the implementation of automated communication plans, population segmentation, personalization, testing, and deployment, as well as the creation of population groups for campaigns
  • Answer Admissions Office main line
  • Run periodic audits to ensure date system and data integrity
  • Perform other related duties as directed by the Admissions & Recruitment Director

 

Qualifications:

  • Bachelor’s degree in technology, business, management, or related discipline
  • Experience integrating and managing Slate CRM system
  • Excellent verbal communication skills to clearly convey information in-person and over the phone
  • Skill in writing clear and concise, correspondence, memos, and e-mails
  • Demonstrated ability to multi-task and work in an extremely fast paced environment
  • Attention to detail and strong organization skills
  • Self-starter and naturally hospitable
  • Ability to maintain effective working relationships and collaborate with others to achieve common goals

 

COVID-19 Campus Exposure Prevention Policy:

SCI-Arc is committed to providing a comprehensive education to new and returning students in a safe environment. The SCI-Arc campus requires that students, staff, and faculty are either fully vaccinated or required to wear a mask while indoors. Fully vaccinated is defined as two weeks after the second dose in a two-dose vaccine or two weeks after one dose in a single dose vaccine.

 

We offer a great benefits package with medical, dental, vision, 401(k) and paid time off.

 

SCI-Arc is proud to be an equal opportunity employer.

Senior Vice President, Advancement

THE OPPORTUNITY: In recent years, The Music Center began a major transformation to become a more relevant, public-centered, inclusive, and dynamic performing arts center. The organization is now poised to realize its vision of deepening the cultural life of every resident of Los Angeles County and continue creating an increasingly relevant, multidisciplinary center for the arts.

The Senior Vice President, Advancement is a member of the leadership team reporting to the President & CEO, and works closely with the board, colleagues, constituent organizations, and other stakeholders to build upon The Music Center’s current philanthropy program and expand beyond its traditional donor base to engage new communities of supporters.

The successful candidate will also serve as an ambassador for the Music Center, both on the campus and to the Los Angeles community. The SVPA will lead a 22-person team. The individual in this role will collaborate with colleagues across the entire organization, including but not limited to finance, marketing and communications, TMC Arts, and TMC Ops.

BACKGROUND: Los Angeles—the cultural hub of the country—is home to America’s most diverse population and more entertainment options and venue than anywhere else in the US. As one of the nation’s largest performing arts centers, and as a cultural anchor in Los Angeles County, The Music Center brings together artists, communities, and ideas with the goal of enriching the cultural lives of all Angelinos.

The Music Center has three divisions: TMC Arts, TMC Ops, and TMC Business Services. TMC Arts, The Music Center’s programming engine, provides year-round programming inside The Music Center’s four theatres, on Jerry Moss Plaza, outside Gloria Molina Grand Park, in schools and neighborhoods all over Los Angeles County, and on a variety of digital platforms. These programs include world-class dance experiences with Glorya Kaufman Presents Dance at The Music Center, free and low-cost public concerts and events, as well as live and digital K-12 arts learning programs, workshops, performances, interactive experiences, and special events. TMC Ops manages the theatres, the Plaza, and Gloria Molina Grand Park, which comprise $2 billion in county assets, on behalf of the County of Los Angeles. TMC Business Resources includes services provided by the organization’s Advancement, Finance, and Marketing and Communications teams.

The Music Center is also home to four renowned resident companies: Center Theatre Group, Los Angeles Master Chorale, LA Opera, and LA Phil. To learn more about this Los Angeles cultural focal point, please visit musiccenter.org.

FUNDING: The Music Center operates as a public/private partnership and has a current annual operating budget of approximately $70 million, of which about half is provided by Los Angeles County. The remaining funding comes from earned income including ticket sales, rent and concession income, as well as contributed income comprised of major/institutional gifts, board support, membership/annual fund, and special events. The current annual fund raises approximately $15 million. The Music Center has an endowment with a current market value of $71 million, and is preparing to launch an historic comprehensive campaign. The approaching 60th anniversary of The Music Center in 2024 serves as a platform for creating momentum and excitement around the vision of the campaign.

IDEAL QUALIFICATIONS: Genuine interest in The Music Center’s mission and values; significant track record of advancement leadership success in a not-for-profit institution (cultural arts background and/or education-related experience is a plus); demonstrated success as a front-line major and principal gift solicitor; major capital campaign planning and leadership experience; experience working effectively with board members and other volunteers; knowledgeable about the Greater Los Angeles cultural, business, social, and philanthropic communities; prior experience serving as a strategic advancement partner to a CEO; reputation as an innovator, instituting best practices and emerging trends in advancement; substantial management/mentoring experience; comfortable embracing technology and exploring its potential; demonstrated commitment to attracting and fostering a diverse, collaborative workplace and community; a warm, engaging personal style; persuasive writing and presentation skills—able to articulate compelling cases for support to diverse audiences; excellent human relations skills; able to work diplomatically and effectively within a large, complex environment; excellent organization and time-management skills; willingness and ability to regularly participate in weekend and evening events and to travel as required; bachelor’s degree is required; a master’s degree in a relevant field is highly desirable. The estimated annual base salary range is $350K-$375K plus attractive benefits.

Howe-Lewis International is pleased to assist The Music Center with this exciting search. Please click here to apply online via the Howe-Lewis Talent Portal. You may also email your resume and letter of interest to kirk@howe-lewis.com

Gallery Attendant I

Gallery Attendant Is (GA I) will help to create an accessible and enjoyable experience in the museum galleries by engaging visitors in viewing and discussing works of art while also focusing on protecting the artworks. Scheduled at either of MOCAs downtown locations MOCA Grand Avenue in Downtown Los Angeles and The Geffen Contemporary in Little TokyoGA I staff the museum, queuing, and entry points during public hours, special events, and public programs; handle ticketing admissions as well as membership sales and service. GA I help ensure visitor and staff compliance with museum requirements to prevent COVID-19 in public spaces, which may include wearing face coverings and proof of vaccination or negative COVID tests. On an as-needed basis, may be assigned MOCA staff office reception desk coverage which requires ability to execute emergency fire panel procedures.

Requirements

  • Experience dealing with the public in a customer service or hospitality environment. Hospitality-oriented individual with strong people skills is preferred.
  • Friendly and outgoing, possessing strong communication skills to interact with diverse visitors. Understanding of how body language can convey a welcoming yet firm presence.
  • Familiarity with museums; strong interest in contemporary art.
  • Three days per week minimum availability. Flexible schedule; ability to work evenings, weekends, and holidays, at any MOCA location as assigned.
  • Ability to handle fast-paced events as well as remain focused and attentive during quieter times.
  • Ability to use good judgment.
  • In partnership with security personnel, willingness to act as a first responder in emergency situations such as earthquakes, power outages, or incidents requiring medical attention.

Essential Functions

  • Participate in two full-day introductory trainings on visitor engagement strategies, art protection methods, and emergency procedures.
  • Participate in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions.
  • When physical attendance is not possible, watch videos of trainings and walkthroughs, and log this time into employee timecard system.
  • In partnership with MOCA Security Officers, maintain posts in the museum lobby and galleries during public hours and special events
  • Greet and orient visitors, engage visitors in viewing art and adhering to museum rules and policies including those set forth in the Visitor Code of Conduct.
  • Assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations.
  • Assist with check-in and staffing for special events and public programs, including organizing and communicating with people in line.
  • Stay up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
  • Be knowledgeable about MOCA membership benefits and how to join; suggest memberships to visitors.
  • Use Altru and XTruLink ticketing and scanning systems to capture accurate visitor information and process transactions in both free and paid admission contexts.
  • Execute policies and procedures as outlined in training sessions, staff meetings, as well as written handbooks and supplements.
  • Using the two questions outlined in the Americans with Disabilities Act, interview each prospective ticket-purchaser who wishes to bring a service animal into the museum to ascertain that any animal permitted entry is a service animal and not an emotional support animal or pet.
  • Perform other duties as assigned.

 

Rate: $18.28 per hour

This position is covered by MOCA/AFSCME Collective Bargaining Unit Agreement: Yes

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

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