Position: Public Programs Coordinator

Supervisor: Operations Director

Employment Status: Full time, hourly, Non-Exempt

Regular Work Schedule: Tuesday – Saturday, 1pm – 9:30pm

Essential Duties:

The Public Programs Coordinator reports to the Operations Director and is responsible for the coordination of the Volunteer Program, the coordination of the Art Center’s special event and community event operations, the support of the studio program’s evening classes and front desk’s administrative duties.

Responsibilities:

1. Volunteer Program:

•  Recruit, train and schedule volunteers in designated/requested areas of Art Center’s operations.
• Collaborate with Art Center staff to update volunteer task descriptions and training materials and schedule volunteers on as needed basis.
• Regularly update, track and report on volunteer time statistics.
• Plan and host volunteer acknowledgement events.
• Update surveys, onboarding training materials, handbook, and volunteer database.

2. Event Program:

• In consultation with the Department Heads, support special events with setup requests, purchasing food, beverages, scheduling volunteers and other related duties.
• Working with the Executive Director, assist with the support of donor cultivation and other development events.
• Handle all rental requests, working with Programs and Operations heads to facilitate requests as possible.

3. Studio Education:

• Support studio and online classes in the afternoon and evenings in tasks such as
  • Coordinate with and check-in TA’s to prep for their first day of class, introducing them to their studio space and establishing a base expectation of room care/maintenance.
  • Be available to welcome students in and help them find their in-person class.
  • Be responsible for closing procedures, checking out with TA’s and on-site staff
  • Assist in troubleshooting basic zoom issues for TA’s and students of online classes.

4. Visitor Services:

• Support Visitor Services Coordinator in customer service tasks such as
  • Answer telephone calls and emails that come to the front desk, as needed.
  • Use Sawyer registration database for class registration and memberships
  • Process various types of financial transactions (class and membership registrations, donations, and events fees) accurately and provide support for new class and event registrations, etc.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor’s degree preferred but not required.
• Proficient in MS Word, Excel, and Google
• Comfortable with using databases in general
• 2 or more years’ experience providing outstanding customer service; previous non-profit experience preferred
• People person, energized by face-to-face contact with others
• Ability to supervise and inspire volunteers to be effective in their roles – experience with volunteers desired.
• Excellent interpersonal skills in person, online and on the phone.
• Ability to work with minimal supervision; self-starter and independently motivated.
• Attention to detail and ability to organize data, tasks and projects.
• Demonstrated ability to manage and complete multiple tasks in a busy environment.
• Experience managing programs or coordinating events preferred
• High professionalism and work ethic, with a clear understanding of what it means to represent an organization to the public.
• Familiarity with point-of-sale transaction concepts.
• Bilingual Spanish/English speaking and writing skills preferred
• Must be able to work Saturdays.
• Must pass post-employment, criminal background check and reference inquiries

About the Richmond Art Center: A non-profit organization, the Richmond Art Center has provided nearly 80 years of excellence in arts education and exhibitions for the East Bay region. Housed in a 1951 vintage modern 25,000 sq. ft. facility, the Richmond Art Center is part of Richmond’s Civic Center Plaza. The Art Center offers an extensive schedule of exhibitions and art instruction program, presenting 14 to 16 exhibitions in four galleries and providing 50-60 art classes and workshops in six studios four times a year to 400-450 students each quarter, ages 5 and up of all skill levels. In addition, the Art Center provides afterschool art experiences to numerous schools and community centers. It has over 670 members, 150 volunteers, and 15 full-time and five part-time staff. The Center has an operating budget of over $1 million. To learn more about the Richmond Art Center, please visit our website: www.therac.org.

How to Apply:

Please send a resume, cover letter and three professional references to jobsapp@therac.org

Deadline: OPEN UNTIL FILLED.

Compensation & Benefits

Full Time – 40 hours a week. Pay Rate: $20/hr to start, $22-24/hr post 90-day probation. Casual and supportive, but professional and productive environment Vacation, sick and health and benefits. NO CALLS PLEASE.