Education Administrative Assistant
Full-Time/ Non-Exempt

As the national repository of Japanese American history, the Japanese American National Museum (“JANM”) creates groundbreaking historical and arts exhibitions, educational public programs, award-winning documentaries, and innovative curriculum that illuminate the stories and the rich cultural heritage of people of Japanese ancestry in the United States. An affiliate of the Smithsonian Institution and AAM accredited, JANM is recognized as one of the nation’s premier cultural museums. JANM also speaks out when diversity, individual dignity, and social justice are undermined, vigilantly sharing the hard-fought lessons accrued from this history. JANM’s voice has never been more urgent or relevant than during this time of rising Anti-Asian hate and racism, and it has committed to galvanizing and advocating for the AAPI community.

The role of the Education Administrative Assistant involves the day-do-day scheduling and coordination of the activities of the Group Visits and Classroom Outreach Programs. Involves scheduling group visits, outreach visits, volunteer docents and facilitators, preparing materials for daily visits, and maintaining the group tour schedule on Altru and in google calendar. This position will work closely with staff, museum volunteers, and school teachers and administrators to ensure smooth execution of school visit programs. Scheduled on-site, Tuesday to Saturdays. Anti-bias and anti-racist teaching must be promoted.  

Bachelor’s degree in Education, History, Museum Studies or Asian American Studies preferred; or an equivalent combination of education and experience. At least 1 year of experience working in a customer service role communicating with customers on scheduling. Administrative assistant experience in a non-profit, volunteer-centered organization and experience in education or customer service role in a museum is beneficial. Understanding of basic principles of volunteer management. Professional phone and email manner is essential.  Knowledge of school district policies and procedures. Ability to adjust and provide appropriate action when unanticipated need arises. Ability to maintain flexibility when responding to changing needs of visitors and volunteers, problem solving, and decision making skills are essential when ensuring quality visitor experience.  Knowledge of Japanese American history, culture and community is a plus; however, sensitivity to issues of diversity and ethnicity is essential. Background and credit check required and employees must be up to date on COVID-19 vaccine with Bivalent booster dose when eligible. Experience with MS Office, Zoom, and Altru. Familiarity with Gmail, Google Calendar and sheets preferred. Visit our website at http://www.janm.org/jobs for full job description. EOE. Salary Range $17.00-$17.75 per hour DOE.

Benefits: EE Medical, Dental, Life Insurance, optional vision, FSA, 403(b) retirement, Free On-Site parking, contributing level membership, sick time, 2 weeks’ vacation time, 17 paid holidays, and discount in Museum Store and on-site Chado Tea Room. 

To apply: submit cover letter, application form & resume. See janm.org/jobs/apply for application

Japanese American National Museum

Attn: Human Resources

Re: Education Administrative Assistant

100 N. Central Avenue 

Los Angeles, CA 90012

E-mail: hr@janm.org