About the Center: 
The Center is a non-profit organization presenting a rich and diverse array of artistic and cultural offerings. Through arts in education, quality programming, affordable rental facilities, and low-cost and free performances, the Center is able to enrich the lives of the community it serves. With a mission of bringing people together to discover, create and celebrate both the visual and performing arts, the California Center for the Arts, Escondido is the cultural center of North San Diego County. 

 
About the Role:

The Performing Arts Assistant provides assistance for department needs and exceptional customer service for clients during CCAE presented Performing Arts shows.  This position is responsible for executing the needs outlined in each artists’ hospitality rider for the presented season in communication with the Performing Arts Coordinator.  Office work includes processing receipts, assisting as needed with check requests. Use of personal vehicle is required for errands.

The ideal candidates for this position: 

Are reliable, proactive, detailed oriented, very organized, and self-motivated with the ability to take initiative; 
Have the ability to work during the week as well as some evenings, weekends, and overtime as needed. This is a seasonal position;  
1-2 years of related work experience is required. Experience with hospitality in a performing arts environment preferred;  
Must have a valid driver’s license, current auto insurance, and reliable vehicle;  
Have excellent written and verbal communication skills, interpersonal and customer service skills; and 
Will be happy working in a fast paced, mission driven, and customer service oriented environment. 

If you are the ideal candidate and reasonably meet the outlined expectation of experience and qualifications, and if you would like to be a part of a rewarding environment, submit your resume and cover letter today!     

Target Start Date: ASAP
Application deadline: until position has been filled   

Please note: The Center is committed to a drug and alcohol free workplace. All employment offers are contingent upon successful completion of a drug screen and background investigation. The Center participates in E-Verify. 

COVID-19 Precautions and Requirements:

Personal protective equipment and masks are provided.  All employees are required to wear a mask.
Temperature screenings are required. 
Social distancing guidelines. 
Sanitizing, disinfecting, and cleaning procedures in place. 
Initial interviews are being conducted virtually.
Due to the ongoing nature of the COVID-19 pandemic, the Delta variant, and based on industry standards, this employer is requiring vaccination as a condition of employment.  Chosen candidates will need to show proof of vaccination prior to their initial interview.  This employer will make reasonable accommodations when possible for candidates who are unable to be vaccinated because of a disability, medical condition, or sincerely held religious belief.  If you believe you qualify for an exception, please let us know and be ready to provide documentation.

JOB DESCRIPTION

Department: Performing Arts
Supervisor:  Theater Sales Manager
FLSA Category: Non-Exempt, hourly
Terms of Employment:  At Will
Position Status:  Part-time, seasonal (8-15 hours per week) 
Hourly Rate:  $14.00-$16.00 hourly rate based on experience and qualifications. 
Benefits: Some benefits apply

Position Objective:

The Performing Arts Assistant provides assistance for department needs and exceptional customer service for clients during CCAE presented Performing Arts shows. This position is responsible for executing the needs outlined in each artists’ hospitality rider for the presented season in communication with the Performing Arts Coordinator. Office work includes processing receipts, assisting as needed with check requests. Use of personal vehicle is required for errands.

Duties and Responsibilities:

Key duties and responsibilities include, but are not limited to:

Operations

Reviews hospitality rider, plans and shops for catering needs. 
Pre-sets hospitality and dressing rooms for artist arrival.
Picks up catering for meals.
Attends to details of catering needs for road crews.
Acts as runner for shows as needed. Runner duties include errands as requested by the tour manager.  Also includes occasional pick-up and drop off of artists and touring personnel form hotel, airport and venue.  All gas mileage will be reimbursed.  
Clean-up and organization of hospitality equipment and dishes post show.   
Maintain clean and orderly prep kitchen.
Keep linens for backstage and front of house clean, folded and in stock.  
Helps with special event setups and breakdowns before and after events.  This includes: table setup, chair setup, decorating, etc. 

Customer Service

Follows up with the hospitality contact on riders for recap of catering needs and schedule at 30 days out from show date.  Re-clarifies number of people and any food allergies.    
Responds to special requests from clients and delivers on hospitality needs.
Acts appropriately in backstage Performing Arts environment. (This includes not approaching artists for autographs or pictures, unless offered first.   It means being discreet and respectful of artists need for privacy.)

Administration

Assisting with preparing rider needs for each event.
Books travel as appropriate.
Providing general support during show, depending on artists’ needs.
Stays on budget.
Maintains orderly receipts for each show.  
Keeps careful log of petty cash and department credit card use.  
Processes check requests and receipt packets to accounting at close of each show and as needed.  
Keeps inventory of all hospitality items and stock of goods. 
Assists with updating files (Artifax) in programming systems and shared drive.  
As needed, acts as an assistant for the theater sales and management staff for the department.  Includes assistance with email follow-up, file updating and form processing.  
 

Performing other related duties as assigned. 

Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
   Knowledge of Microsoft Office (Outlook, Word, Excel, etc.)
    Excellent written and verbal communication skills; interpersonal and customer service skills.
    Ability to establish and maintain effective work relationships with artists, vendors, employees and volunteers.
    Ability to assess priorities and work well under pressure; excellent time management skills.
    Strong attention to detail.
    Extremely well-organized, proactive, punctual and reliable.
    Evenings, weekends, and overtime might be required.
    Ability to troubleshoot standard office equipment as needed. 
    Must have a valid driver’s license, current auto insurance, and reliable vehicle. 

Education and Experience:

    High School Diploma. 
    Minimum of 1-2 years of work related experience. 
    Experience with hospitality in a performing arts environment preferred, but not required. 

Physical demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
     Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 20 pounds, and occasionally lift and/or move 30 pounds.
    Specific vision abilities required by this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
    While performing the duties of this job, the employee is regularly required to sit, stand and walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. 

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The workspace is in an office, backstage and off campus when running errands. Noise levels vary, but can be moderate to high during programming and events. While performing this job, the employee is exposed to weather conditions prevalent at the time with respect to both indoor and outdoor events. Temperature levels may include hot, cold, and mild. The noise level in the work environment may be low, moderate, and at times may be high.

The California Center for the Arts, Escondido is proud to be an Equal Opportunity Employer and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, disability, veteran status or any other protected factors under federal, state or local law.