Joe Goode Performance Group (JGPG) in San Francisco seeking: Venue and Operations Manager

$22-25/hr non-exempt with benefits, full-time with @ 35-40hrs/wk
Health care benefits (medical, dental, & vision benefits), PTO, vacation and sick leave
Flexible schedule, with some weekends and evenings, in person & remote

Benefits: JGPG offers its full-time employees a competitive benefits package, including: health care (medical, dental and vision) benefits, free studio time in the Annex, free tickets to Annex performances, and the following annual benefits: 13 paid holidays, 15 additional paid vacation (or personal time off) days and up to 24 hours of paid sick leave (accrued over time)

Venue and Operations Manager Summary

The JGPG Venue and Operations Manager will be an aspiring operations and producing leader who will be mentored and trained by the current Joe Goode Annex production team to ensure the operation and maintenance of the Annex facility, programming and staff.  In addition, the Venue and Operations Manager will learn and support the financial and administrative operations of the organization as a whole.  JGPG’s vision for the position is that it will eventually become the Producing Director for the Annex, providing production oversight for Annex rental artists, events, co-productions, festivals and commissions as well as JGPG’s annual programming.  The Venue and Operations Manager will serve a pivotal role that will be welcomed and integrated into a hard-working, efficient team, including: the Program & Communications Manager, Programs & Producing Lead, Education Coordinators, Artistic Director and Executive Director.  In addition, the incoming Venue and Operations Manager will have the opportunity to participate in JGPG’s strategic planning and the ongoing development of our equity, diversity, and inclusion practices and policies. This role will be critical in the recovery of the Annex and the local dance and performance community from the COVID-19 pandemic. 

The position requires a highly organized self-starter who has a strong interest in uplifting local dance and performing arts and culture and enjoys regular collaboration with colleagues and local artists. Clear, timely communication skills are a must. In all their work, the Venue and Operations Manager takes an artist-centered approach.

While the Venue and Operations Manager will report to the Programs & Producing Lead and Executive Director, JGPG is undergoing internal shifts towards greater co-leadership and away from traditional hierarchical models of non-profit management; this role features opportunities for leadership and growth in this context.  

Overarching responsibilities include (but are not limited to): 

• With the support of the Programs & Producing Lead, engaging, communicating and coordinating with guest artists and artist ensembles renting for performance, rehearsals or classes or being presented by JGPG at the Annex (40%)
• Working with the resident Technical Director and Programs & Producing Lead to ensure  theater equipment and infrastructure are being cared for, inventoried and well maintained (20%)
• With support from the Programs & Producing Lead, supervising JGPG’s team of 5-10 house managers and box office staff and recruiting and training new team members as needed (10%)
• In collaboration with the Programs & Producing Lead – and JGPG’s artistic and educational team – ideating and building out co-productions, presentations, virtual/live-streaming content, festivals and other types of Annex programming (10%)
• Learning from the Programs & Producing Lead – and JGPG’s artistic and educational team – the process of building relationships with local dance-makers and community stakeholders (10%)
• Learning from the Executive Director and Programs and Communications Manager the process of streamlining and maintaining administrative and operational systems for the organization (10%) 

The Job:

• Facilitate ongoing and responsive communication between artists, technicians and other staff as needed to ensure events proceed as intended by renters and Annex alike – including in production and pre-show meetings with artists
• Field rental inquiries, execute rental contracts and perform site visits with prospective renting artists and companies
• Collaborate with staff to keep public health & safety and emergency policies and procedures up to date, including COVID-19 protocols, and communicate and implement policies among event staff and artists in the Annex
• Schedule necessary event staff (technicians, house managers, box office personnel) for renting artists and all publicly-attended events
• Serve as an Annex contact for renters and as back-up FOH or box office manager when needed
• Cultivate meaningful relationships with JGPG colleagues, constituents and community members, in the ethos of JGPG’s methodologies
• Support Executive Director and Programs and Communications Manager in streamlining and digitizing operational platforms, data entry and filing as needed

Desired Qualities/Experience:

• A strong track record of success in facilities and performing arts production management (or comparable experience)
• History of success working independently and collaboratively, multitasking and meeting deadlines, as well as skills in self-prioritization, attention to detail and the ability to adapt and be responsive to quickly changing priorities
• Excitement and love for the live performing arts, bringing an positive energy into relationships with co-workers, artists, partners and community members
• Openness to embodiment and storytelling practices in staff meeting contexts
• Investment in learning about and implementing new workplace models, in alignment with JGPG’s Equity, Inclusion, and Diversity work (see below for more)
• Excellent written and verbal communication skills and ability to demonstrate appropriate discretion and adherence to privacy rights when engaging in financial or other confidential information
• Proficiency in Zoom, Salesforce (Patron Manager preferred), QuickBooks, Google Apps or comparable online technologies

Equity, Diversity, and Inclusion:
Since 2019, JGPG has been invested in ongoing equity-centered dialogues, meetings and learning opportunities and is beginning to enact the structural changes needed to more fully live our values.  Any new member of the JGPG team would be welcomed into this vital part of our work, which takes place through working and discussion groups, affinity gatherings and training/workshops.

Read more at https://joegoode.org/about/equity

Special Requirements:
Physical requirements include lifting boxes and materials (50lb limit), writing, typing, talking on the phone, walking, standing and sitting. Visual, auditory and physical mobility abilities are also required.  Accommodations will be made to the extent possible.  Must be legally allowed to work as an employee in the United States.

Ability to work some evenings and weekends may be necessary.  Work that does not require onsite presence at the Annex or offices can be done remotely.

To Apply:
Email us to introduce yourself – include in your email the following:

• A simple resume (or list of relevant experiences, skills, systems you have worked with, etc.)
• A cover letter highlighting and adding some context to your professional background, interest in the company and role, and career aspirations

and send to David Mack, Executive Director, at jobs@joegoode.org.  Note: Please include the job title “Venue and Operations Manager” in the subject line.

Interviews with the JGPG team will be conducted over Zoom.

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Founded in 1986, Joe Goode Performance Group (JGPG) is a nationally recognized dance theater organization whose mission is to promote understanding, compassion and tolerance among people through the innovative use of dance and theater  Its mission is enacted through performances, educational programs, and its studio theater, the Joe Goode Annex.  For details, go to: https://joegoode.org

The Joe Goode Annex is a studio theater located at Project Artaud in San Francisco’s Mission District.  It serves as a rehearsal and performance space for the company and a significant community resource to rent for rehearsals, classes, performances and special events, serving over 100 artists annually. 

The Annex was shuttered with the COVID-19 shelter-in-place orders in 2019 and closed through 2020. The venue has been slowly reopening in 2021 in alignment with SF Public Health Orders. This requires our employees be fully-vaccinated against COVID-19 (medical and religious exemptions apply) and masked when working in the Annex.

Note: The Annex rehearsal and performance spaces are wheelchair accessible, but the tech booth, green room and offices are not.  

Joe Goode Performance Group is non-profit 501(c)(3) organization and an equal opportunity employer.  Applicants who represent historically marginalized communities – especially those from BIPOC and LGBTQ+ communities – are encouraged to apply.  JGPG aligns itself with the San Francisco Fair Chance Ordinance, and considers all qualified applicants, regardless of arrest and conviction records.