Program Coordinator

Position type: Non-exempt, full-time 

Salary: $35,000 – $45,000 (dependent on experience), plus benefits

Reports to: Program Manager

Deadline for Submission: Friday, March 26, 2021  

Dramatic Results, a non-profit arts education agency, is looking for a Program Coordinator to undertake a variety of administrative and program management tasks. The agency focuses on underserved youth, particularly in Title I elementary and middle schools throughout LA County. The position works under the direction of the Program Manager and closely with the Marketing Team. 

This role supports the mission of Dramatic Results by organizing and managing logistics / activities that are critical to ensuring the smooth delivery of programs. We are looking for a proactive and organized team member who enjoys working with people, can successfully manage multifaceted projects, and thrives in a fast-paced working environment. This position has lots of opportunities to shape programs and contribute towards the strategic vision of the agency. Our ideal candidate is experienced in data management and program development (with a background in education or a STEAM field) and is comfortable taking initiative!  

Responsibilities:

25% Clerical, 25% Data Management,  25% Communication, 25% Program Participation

• Open to thinking critically about diversity, equity, access and inclusion (DEAI) and its relevance to delivering culturally relevant programming—we are not expecting candidates to be experts in DEAI topics, but are looking for someone who is willing to grow their own self-awareness of bias
• Support the planning and coordination of programs and activities
• Help build positive relations within the team and external program partners
• Regularly and repeatedly phones, emails and communicates in-person with students and families
• Organize and know where all program-related materials in the office are located
• Keep all members of the team up to date with relevant project information
• Oversee the data management for programs (i.e., number of students enrolled in each classroom, parent and teacher contacts, tracking photo consent forms)
• When possible, support technology efforts for meetings and programs (i.e., setting up speakers, projector, video conferencing, and presentations)
• Prepare necessary paperwork for programs and order materials when needed
• Work with Programs Team, Marketing Team, and external Evaluators on program evaluation, which includes preparing for delivery and tracking data
• Keep up-to-date records on all program and project information in Dropbox and Google Drive
• Support the Marketing Team’s efforts on external communications and social media by providing context and well written descriptions
• Work with Program Manager on volunteer outreach and management
• Aid Dramatic Results staff members on various tasks and projects as needed

Qualifications: 

• Minimum 2 years of relevant experience (nonprofit, art, or education) required 
• Strong written and oral communication skills in English required 
• Spanish, Khmer, or Vietnamese (written and oral) preferred 
• High school diploma (or higher) required
• Proficiency in Microsoft Office, data tracking and analysis using Excel; experience with Adobe Creative Suite a plus 
• Must be a self-starter and an ability to multitask and follow-through
• Team player with problem solving skills; able to adapt to shifting program needs
• Experience with school-based program coordination and developing / facilitating design thinking processes a plus
• Needs to be comfortable working remotely and in person (in office & programs)

Day in the Life: You clock in and begin your morning routine: favorite playlist on and coffee nearby, you begin checking messages on various platforms. You remember to download and save program recordings and data to Dropbox. You’re excited to jump on Zoom to observe a STEAM+ Theater class; when this concludes you share what you experienced with the rest of the team. Take 10, come back and help prepare and verify timesheets so that our team gets paid. You check in with the Program Manager to make sure you’re on task and work on areas where you want to help accomplish the agency’s goals. Then you tap into your creative writing skills to work on descriptions for family and educator messages. What a busy morning—take a nice lunch break and hop back on to research and order some fun art materials you think our students may enjoy and will extend their interest in STEAM. The day is almost over when you notice there’s a message from a parent whose student is having issues joining our classes, so you return the call to assist our family’s needs and it’s a rewarding way to end to your workday. 

Please send your résumé, two work references, and a cover letter detailing your related experience and how you can advance the mission of Dramatic Results to Brenda Cruz at admin at dramaticresults.org. We would like to know how this position aligns with your professional goals and objectives. 

Dramatic Results is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, age, national origin, ethnic, background, disability or any other characteristic protected by law.