POSITION SUMMARY

The Education Programs Coordinator provides administrative, customer service, and event support related to the education programs facilitated on-site at Segerstrom Center for the Arts. This position reports to and works closely with the Manager of Education Programs. Additionally, this role will work collaboratively with the entire Education team to support departmental goals and objectives.

DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned or changed at the discretion of management.

ADMINISTRATIVE DUTIES

Communicate via telephone and email with various constituents, including schools and related personnel, program participants, community organizations, Segerstrom Center patrons, artists, participant parents, and the general public.
Database entry and record-keeping.
Program data tracking.
Preparing and submitting basic financial documents to include check requests, purchase orders, invoices, and agreements.
Responsible for education event set up, catering, event check-ins, and logistical arrangements, under supervision and guidance from Manager, Education Programs.
Assist with research and information gathering to keep programs forward-thinking to create and maintain momentum towards institutional goals.
Being present before, during, and after Center performances, camps, classes, and events; includes events occurring before and after traditional work hours or on weekends. Flexibility in work hours is a necessity for the Center’s education and community work.
Assist with other miscellaneous projects and events as assigned.

SPECIFIC DUTIES

Compile information, draft, proof, and distribute educational materials for teachers, students, families, and the general public.
Draft written communications to include correspondence to artists, consultants, presenters, program participants, agents, and other constituents related to programs.
Accurately track and input reservations for bus-in performances, classes, and camps into databases and other documents.
Prepare and distribute program materials to include invoices, study guides, teacher evaluations, rebate forms, performance programs, and class materials.
Distribute show information internally to Marketing, Programming, and Ticketing Departments; assist with recurring marketing strategies.
Contribute to the editing of performance contracts, artist agreements, and program applications, as needed.
Coordinate artist needs to include hotel and travel arrangements, merchandise sales, and hospitality.
Prepare audience engagement materials and assisting with departmental and institutional engagement activities.
Assist with Internship program promotion and communications.
Coordinate the Center’s talkback program to include talkback team recruiting, training and scheduling, and moderating and assisting with talkbacks as needed.

QUALIFICATIONS

An authentic interest in the arts along with support and understanding of the Center’s goals and mission. Must display a natural ability to articulate this vision to others in daily work and internal/external interactions.
Possess strong initiative, self-confidence, creativity, interpersonal, and entrepreneurial skills.
Ability to work as a team player, yet can work independently and with the initiative of a self-starter.
Effective communicator (both orally and in writing) using diplomacy, courtesy, and good judgment.
The ability and enthusiasm to plan, organize and handle multiple projects of varying complexity efficiently and professionally.
Has inherent aptitude to produce work quickly and accurately.
Organized and can work independently with minimal supervision
The capacity to plan, implement, manage, analyze and report on tasks, programs, and events effectively and efficiently.
Possesses an affinity for maintaining accurate and complete records.
A talent for interpreting organizational and professional policies, making them relevant and reflective in daily operational duties and discussions.
Punctuality and availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
Valid California driver’s license with appropriate state-required insurance coverage.

EXPERIENCE

Bachelor’s Degree with some level of accreditation or a combination of education and experience to qualify for an instructional credential.
Certification in education or arts administration is a plus.
Must be proficient in Microsoft Office suite
Tessitura experience is beneficial
Experience or training with a deep understanding of arts education and theater production is helpful.

PHYSICAL DEMANDS*

Frequently perform desk-based computer tasks, use telephone, and writing by hand
Routine walking/standing for prolonged periods
Occasionally lift/carry objects weighing up to 15 pounds
This job’s specific vision abilities include close vision, distance vision, and the ability to adjust focus.
*  – Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of their job

WORK CONDITIONS

Occasional work on weekends/evenings
Occasional exposure to outside weather conditions
The noise level in the work environment is usually quiet.

How to Apply:
For consideration, please submit a professional resume and cover letter to Education@SCFTA.org with the subject line: “Coordinator, Education Programs.”

Segerstrom Center for the Arts is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, gender, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other status protected by local, state or federal law.