Named one of “America’s Cultural Treasures” by the Ford Foundation, the Japanese American National Museum is a Smithsonian affiliate and AAM accredited.

JANM is based in Downtown LA’s historic Little Tokyo. Its campus includes the Gyo Obata designed Pavilion, the former Nishi Hongwanji Temple built in 1925, and an expansive public plaza. In addition to gallery, office, event, and meeting spaces, JANM has the 200 seat Tateuchi Democracy Forum theatre.

The Facilities Administrative Assistant provides administrative support to the Facilities Department that oversees maintenance, security, information technology, and facility rentals. Duties include phone calls, email, invoices/billing, vendor files, correspondence, supply orders, payment request, keycard, parking permit, building key logs and assisting the Facilities/Security Director with updating maintenance schedules and coordination of museum equipment repairs. On occasion provide lunch breaks for Visitor Services Associates at the admission desk. This position includes occasional weekend, early morning, or evening hours and requires some flexibility on scheduling based upon facilities schedule.

Bachelor’s degree in communications, marketing, humanities or related field preferred.  Minimum of 2 years’ experience working as an administrative assistant or receptionist and handling payments in a museum or office setting. At least 1 year of event planning or marketing and customer service experience is preferred. Ability to work well under pressure to meet deadlines.

Excellent organizational skills with strong proofreading skills and ability to prepare invoices for clients. Professional phone manner is essential. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Familiarity with Little Tokyo Community desired and knowledge of Japanese American history and culture a plus. Experience with MS Office, G Suite preferred; familiarity with ESpace and Altru beneficial. Proof of COVID-19 vaccination required.

Position funded through 6/30/24. Visit www.janm.org/jobs for full description. EOE.

Benefits: Medical, Dental, ERISA 403(b), FSA, 17 holidays, sick, vacation time, on-site parking, discounts in museum store and Chado Tea Room. Metro Gold Line adjacent.

To Apply Submit: Cover Letter, application form, and resume

Japanese American National Museum
Attn: Human Resources
Re: Facilities Administrative Assistant

100 N. Central Ave, Los Angeles, CA 90012

Email: hr@janm.org

No Phone Calls Please