ABOUT A NOISE WITHIN
A Noise Within has been called “an oasis for those who love classic stories” by Los Angeles Times and is a leading regional producer based in Pasadena, Calif. ANW’s award-winning resident company is committed to representing the entire community at their state-of-the-art, 324-seat performance space. In addition to producing world-class performances of classic theatre, the organization runs robust education programs with the goal of inspiring diverse audiences of all ages, and a community-centered program – Noise Now – that expands our family by engaging with our neighboring communities and peer organizations.
ANW believes in working hard on our anti-racist practice across the whole organization. By interpreting our mission to fully engage audiences through community and artist-centered work in multiple creative disciplines, ANW is striving to be a theatre that better serves our entire community.
GENERAL POSITION DESCRIPTION
A Noise Within (ANW) seeks a Patron Services Associate to assist with box office operations for the company. The Patron Services Associate, reporting to the Patron Services Manager, will serve as the primary patron contact for A Noise Within audience services, ensuring a high-quality customer experience for our patrons, and collaborating with the marketing team to build the company’s group sales program. The successful candidate will be comfortable in a fast-paced environment with a personable and friendly demeanor. They will motivate and coach front-line staff as we connect our audiences with 6 mainstage productions and numerous one-off events generating over $1 million in ticket sales annually, with a subscription base of over 2,000 loyal patrons. As with all staff, the Patron Services Associate will also have a role in implementing and contributing to ANW’s Strategic Plan and Anti-Racism Action Plan.
Box Office & Ticketing
SKILLS & ABILITIES
COMPENSATION & STRUCTURE:
The position is full time, non-exempt with a salary of $40K – $45K annually depending on experience.
To apply, please send a cover letter and resume to firstname.lastname@example.org. Please include “Patron Services Associate–Candidate Last Name” in the subject line. Please, no follow up calls. We invite candidates to review our anti-racism efforts here: www.anoisewithin.org/equity-diversity-inclusion-at-anw. Candidates of color and from diverse backgrounds strongly encouraged to apply.